Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Payne

Mount Barker,South Australia

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Shift Manager

McDonald's
06.2022 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Promoted a positive work environment through open communication and constructive feedback.

Hairdressing Assistant

Hair Fx
09.2020 - 08.2022
  • Developed strong communication and organizational skills through working on group projects.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

Mount Barker High School
Mount Barker, SA
11.2023

Skills

  • Team Development
  • Staff Development
  • Quality Assurance
  • Handling Customer Complaints
  • Opening and closing procedures
  • Cash Handling
  • Problem-Solving
  • Team building

Timeline

Shift Manager

McDonald's
06.2022 - Current

Hairdressing Assistant

Hair Fx
09.2020 - 08.2022

High School Diploma -

Mount Barker High School
Alex Payne