Summary
Overview
Work History
Education
References
Timeline
Generic

Aimee Russell

Busselton,Australia

Summary

Organised and self motivated with over 16 years experience in a range of administrative roles. Extensive knowledge of the building industry. Focused to providing high levels of customer service and willingness to learn and adapt to new circumstances.

Overview

17
17
years of professional experience

Work History

Personal Administrator to Marketing Manager

Sunwise Energy
Capel WA 6281, Western Australia
04.2023 - 03.2024
  • Provided administrative support to sales team by preparing and organizing customer data.
  • Responded to customer inquiries in a timely manner, resolving any issues or complaints related to sales.
  • Assisted with the development of marketing strategies for new products and services.
  • Coordinated meetings between sales representatives and customers, ensuring all information was communicated effectively.
  • Performed regular follow-up calls with clients to ensure satisfaction with purchases made from the company.
  • Organized and managed complex calendars for executive staff, including scheduling meetings, travel arrangements, and other events.
  • Composed correspondence such as emails, memos, letters, reports, and presentations on behalf of the executive team.

Retail Assistant

Mosaic Brands
Busselton, Western Australia
03.2021 - 12.2021
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Managed cash register operations using POS system and processed sales and returns.

Accounts and Quoting Administrator

William Russell Electrical Contractors
Busselton, Western Australia
04.2011 - 03.2021
  • Managed scheduling and payroll for 15 staff. MYOB
  • Managed daily accounts receivable, accounts payable and banking reconciliation.
  • Reconciled company credit cards, expense accounts and other financial records.
  • Processed financial documents, contracts, reports and invoices.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Lodgement of Superannuation and Long Service leave payments
  • Completion of Electrical Ticketing with Western Power.
  • Processed Electrical Meters for upcoming jobs.
  • Liaised with Western power for company's metering requirements.
  • Quoted Electrical works for builders.
  • Answered Electrical queries from clients.
  • Organised daily work schedules for 15 Electricians.
  • Arranged inspections and service work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Scheduled appointments, meetings, training and events for staff.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Contract and Shire Administrator

Dale Alcock Homes South West
Bunbury , Western Australia
01.2009 - 03.2010
  • Preparing new contracts for clients.
  • Signing all incoming contracts.
  • Submitting documents to shire for approvals.
  • Receiving and processing all shire approvals.
  • Submitting documents to water boards for approvals.
  • Creating new job files

Receptionist

Dale Alcock Homes South West
Bunbury, Western Autralind
01.2008 - 12.2008
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Cash and EFTPOS Transactions.
  • Daily Banking.
  • Greeting clients.
  • Preparation supervisor, construction and estimating files.

Retail Assistant

Betts Shoes
Busselton , Western Australia
10.2006 - 12.2008
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Calculated pricing, applied discounts and collected payments to process transactions.

Education

Certificate in Business For Electrical Contractors -

NECA
Perth
2015

High School -

Mackillop Catholic College
Busselton WA
12.2007

References

Joshua Beard

William Russell Electrical Contractors

Projects Coordinator

PH: 0439 863 814

William Russell

William Russell Electrical Contractors

Managing Director

PH: 0412 935 098

Timeline

Personal Administrator to Marketing Manager

Sunwise Energy
04.2023 - 03.2024

Retail Assistant

Mosaic Brands
03.2021 - 12.2021

Accounts and Quoting Administrator

William Russell Electrical Contractors
04.2011 - 03.2021

Contract and Shire Administrator

Dale Alcock Homes South West
01.2009 - 03.2010

Receptionist

Dale Alcock Homes South West
01.2008 - 12.2008

Retail Assistant

Betts Shoes
10.2006 - 12.2008

Certificate in Business For Electrical Contractors -

NECA

High School -

Mackillop Catholic College

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Aimee Russell