Summary
Overview
Work History
Education
Skills
Timeline
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Alex Rider

Alex Rider

Banyo,QLD

Summary

Experienced and dedicated professional with a background in school cleaning under the Department of Education Queensland and expertise in front-end supervision within the retail sector. Proven track record of delivering exceptional service and maintaining high standards of cleanliness and hygiene. Possess strong organizational and leadership skills, with the ability to effectively manage teams and ensure smooth operations. Known for excellent communication skills and a customer-focused approach. Seeking opportunities to leverage expertise in a dynamic work environment.

Overview

3
3
years of professional experience

Work History

Cashier Supervisor

Woolworths
06.2022 - Current
  • Quickly and accurately counted drawers at the end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Resolved customer issues for front-line and departments throughout the store by employing strong operations knowledge and problem-solving abilities.
  • Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
  • Handling high volumes of incoming calls promptly and professionally, multitasking effectively to provide timely assistance while managing other service desk duties.
  • Conducting refund transactions swiftly and accurately, maintaining attention to detail even during periods of high demand to uphold financial integrity and customer satisfaction.
  • Addressing customer concerns and resolving issues expediently, utilizing strong communication skills and a calm demeanor to manage challenging situations effectively.

Cleaner

Department Of Education Queensland
03.2021 - 12.2021
    • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
    • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
    • Removed trash, debris and other waste materials from premises.
    • Used time management and efficient cleaning methods to meet deadlines.
    • Handled equipment, chemicals, and materials properly and with caution.

Education

Bachelor of Accounting And Finance -

Australian Catholic University
Brisbane, QLD
12.2024

Skills

  • Cashier training
  • Cash handling expertise
  • Complaint resolution
  • Cash Register Maintenance
  • Workplace Safety
  • Operational Efficiency
  • Task Delegation
  • Team Leadership
  • Cash handling and management
  • Time Management

Timeline

Cashier Supervisor

Woolworths
06.2022 - Current

Cleaner

Department Of Education Queensland
03.2021 - 12.2021

Bachelor of Accounting And Finance -

Australian Catholic University

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Alex Rider