ALEX ROHR
Launceston ,TAS
Summary
I am currently seeking employment. I am available to work weekends and any day of the week. My core working values are dedication, efficiency, communication, attention to detail and problem-solving. These skills and values have been furthered from recent experience in retail, hospitality, customer service, housekeeping and deck handing, coaching kids, catering and bush regeneration work. I love meeting new people through the workplace, especially in the tourism and hospitality industry as I feel it's a great way to meet like-minded people. I am physically fit and a quick learner so can quickly pick up new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista, Counter Staff
Lawn Espresso
11.2022 - 08.2023
- Pulling coffee shots, frothing milk, pouring coffee, Till operation and serving customers, Opening and closing shop, cleaning, restocking
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Housekeeping, FOH Waitress, Deckhand
Corinna Wilderness Village
09.2022 - 03.2023
- Serving alcohol, table orders, Touchscreen till operation, bartending, Preparing lunch packs, making tea, coffee and cheese platters, docking and undocking boat, safety briefing, Making beds, cleaning, supervising, cleaning public toilet block, Laundry
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
FOH Waitress
Coffee Factory Café
09.2021 - 11.2021
- Washing Dishes and Cleaning, Baking and Pre-Preparing Food, Floor duties and service, Touchscreen Till Operation / customer service
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Retail Assistant
Real Food Market
07.2020 - 08.2021
- Customer Service, Cashier / Handling money, Organizing and restocking shelves, Cleaning, Food Preparation and packaging
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Implemented strategic promotional efforts for increased revenue and foot traffic in the store.
- Conducted regular price audits to ensure pricing consistency across all products on display.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Developed strong rapport with customers and created positive impression of business.
Assistant Coach
AerialCatz Fitness
11.2019 - 08.2021
- Maintaining fitness equipment and safety, Developing relationships with young teenagers and children, Maintaining a professional and friendly image
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Established clear benchmarks for performance and monitored individual and team progress.
- Developed and delivered presentations to educate clients on topics related to coaching.
Counter Staff
Hideaway Bakery
- 07.2021
Waitress
Thai Tong
11.2018 - 02.2021
- Customer Service, Money handling, Dish washing, Bartender experience / Beverage preparation
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Answered customers' questions, recommended items, and recorded order information.
- Inspected dishes and utensils for cleanliness.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Administration Work Experience
Coastlife Midwifery
04.2018 - 04.2018
- Data Entry, Filing, Customer Service
Education
High School Graduate -
St Johns College
Nambour, QLD11.2020
Skills
- Time Management
- Customer Relations
- Dependable and Responsible
- Organizational Skills
- Team building
Certification
- Auto Driving License
- Volunteer Blue Card
- RSA Certificate
Personal Information
- License: QLD Auto Opens
- Date of Birth: 08/26/2002
Awards
- Top Student in Year 11 health studies
- Bronze Academic Award (2020 + 2019)
- Community Involvement Award
References
- Nicole Kinna, Owner of RealFood Market, 0433 665 233, nicky@realfoodmarket.com.au
- Ashleigh O'Brien, Owner/Managing Director of AerialCatz Fitness, 0406 361 518
- Matt, Manager of Corinna Wilderness Village, Tasmania, (03) 6446 1170, reservations@corinna.com.au
Timeline
Barista, Counter Staff
Lawn Espresso
11.2022 - 08.2023
Housekeeping, FOH Waitress, Deckhand
Corinna Wilderness Village
09.2022 - 03.2023
FOH Waitress
Coffee Factory Café
09.2021 - 11.2021
Retail Assistant
Real Food Market
07.2020 - 08.2021
Assistant Coach
AerialCatz Fitness
11.2019 - 08.2021
Waitress
Thai Tong
11.2018 - 02.2021
Administration Work Experience
Coastlife Midwifery
04.2018 - 04.2018
Counter Staff
Hideaway Bakery
- 07.2021
High School Graduate -
St Johns College
Similar Profiles
XYLIANA MADRIDXYLIANA MADRID
Lead Barista at Laika Cheesecake and EspressoLead Barista at Laika Cheesecake and Espresso
Alexis ParkerAlexis Parker
Barista Shift Lead at Sunrise Bagel & EspressoBarista Shift Lead at Sunrise Bagel & Espresso
Amy FeldtmanAmy Feldtman
Barista at Whitford Espresso VanBarista at Whitford Espresso Van
SABINA LAMICHHANESABINA LAMICHHANE
Individual Support Worker at Support FoundationIndividual Support Worker at Support Foundation
Telia DonoghueTelia Donoghue
Service Officer at Services AustraliaService Officer at Services Australia