Alex Sang
Forest Lodge,NSW
Summary
Friendly student available for weekdays, weekends, evenings, and holiday shifts. with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Considered hardworking, punctual, and driven. Dedicated administrative professional and sales representative well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 2 years of relevant work experience to the team.
Overview
8
8
years of professional experience
Work History
Pharmacy Sales Assistant and Receptionist
Bondi Pharmacy
11.2022 - 04.2023
- Negotiated prices, terms of sales and service agreements.
- Use of Z-office, the registrations and money exchanges
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Assistant
Bondi Pharmacy
11.2022 - 04.2023
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
- Counted and labeled prescriptions with correct item and quantity.
- Updated computer system with current customer, payment and inventory information.
- Verified order information against computer database.
- Kept pharmacy counter and related areas clean, neat and organized.
Real Estate Sales Agent
Noble Group
06.2022 - 09.2022
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Communicated with clients to understand property needs and preferences.
- Coordinated appointments to show marketed properties.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Compared, researched and appraised properties.
AP Chemistry and Physics Tutor
Self-employeed
09.2019 - 06.2022
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Provided appropriate learning materials for students.
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Helped students develop and utilize analytical approaches to solving physics problems.
- Wrote problem sets to provide extra support and advance student knowledge in physics.
Report/Essay Writing Tutor for Sciences
Self-employeed
03.2021 - 02.2022
- Prepared lesson plans to meet goals identified in students' individualized study plans.
- Created special handouts, study guides and enrichment materials to boost student knowledge.
- Taught students remotely via pre-recorded and live video sessions.
- Provided early intervention assistance to struggling students.
- Responded to after hours email and telephone requests to provide students assistance with specific questions.
- Maintained detailed files and created charts tracking students learning progress.
Tutor
HD Education
04.2020 - 07.2020
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Biogenetic Lab Assistant
Chinese Academy Of Sciences
12.2019 - 02.2020
- Documented experiment progress and observations, compiled data and organized findings for analysis.
- Tested chemical products to monitor reactions for quality assurance purposes.
- Design and knocked gene in blue—green algae
- Run Gel electrophoresis, PCR, Centrifuge, store, transfer and extract product in agar plate.
- Worked closely with work partners to maintain optimum levels of communication to effectively and efficiently complete projects
- Collected and stored specimens and samples to prevent contamination.
- Set up and calibrated laboratory instruments and equipment to prepare for testing purposes.
Restaurant Receptionist
Bai Wei Restaurant
12.2018 - 02.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Conducted dining room and server checks to assess readiness for expected customer loads
- Answered customer questions about hours, seating and menu, Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Conducted dining room and server checks to assess readiness for expected customer loads.
- Answered customer questions about hours, seating and menu information.
- Informed servers of newly seated parties for speedy service.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Retail Sales Associate
Ceeture Cosmetics
01.2015 - 01.2016
- Informed customers of current store promotions to encourage additional sales purchases
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention
- Spoke to customers in their native language to increase loyalty and establish, Informed customers of current store promotions to encourage additional sales purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Honours - Neurology
The University of Sydney
Charles Perkins Centre05.2024
Bachelor of Advanced Science And Advanced Studies - Neuroscience And Pharmacology
University of Sydney
01.2023
Skills
- Efficient communication with group and
- Collaboration with group, achieving minimum
- Of Distinctions (75) for all work in Uni
- Hard-working
- Exceptional customer service
- Use of multiple software and registration systems
- Stocking Shelves
- Verifying Orders
- Product Restocking
- Receiving Incoming Supplies
- Retail Sales Customer Service
- Product Restocking
- Receiving Incoming Supplies
- Retail Sales Customer Service
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Korean
Limited Working
Chinese (Cantonese)
Limited Working
Spanish
Elementary
Badminton and BodyBuilding
- Led team to victory in the NSW Private School Badminton Championships twice (2017, 2018) and achieved second place in another competition as team leader.
- Demonstrated discipline, determination, and leadership skills through my involvement in badminton.
- Actively engaged in weightlifting and fitness training for three years, focusing on weight loss, muscle building, and overall physical development.
- Consistently maintained a regular gym routine to improve strength, endurance, and overall fitness.
- Developed a strong work ethic, perseverance, and a commitment to continuous self-improvement through my dedication to these sports.
Timeline
Pharmacy Sales Assistant and Receptionist
Bondi Pharmacy
11.2022 - 04.2023
Pharmacy Assistant
Bondi Pharmacy
11.2022 - 04.2023
Real Estate Sales Agent
Noble Group
06.2022 - 09.2022
Report/Essay Writing Tutor for Sciences
Self-employeed
03.2021 - 02.2022
Tutor
HD Education
04.2020 - 07.2020
Biogenetic Lab Assistant
Chinese Academy Of Sciences
12.2019 - 02.2020
AP Chemistry and Physics Tutor
Self-employeed
09.2019 - 06.2022
Restaurant Receptionist
Bai Wei Restaurant
12.2018 - 02.2019
Retail Sales Associate
Ceeture Cosmetics
01.2015 - 01.2016
Honours - Neurology
The University of Sydney
Bachelor of Advanced Science And Advanced Studies - Neuroscience And Pharmacology
University of Sydney
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