Alex Sorto

Support Worker

Hola support

Adelaide, SA

09.2024 - Current

Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
Supported clients' social, physical and emotional needs to help integrate into local community.
Assisted and advocated for clients obtaining financial resources and government entitlements.
Engaged clients in activities aimed at promoting physical and mental stimulation.
Provided emotional and practical support to vulnerable adults.
Assisted in the development of social skills through group activities and one-on-one interactions.
Acted as role model for clients by exhibiting positive behaviors.
Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
Organised leisure activities for clients.
Facilitated group sessions aimed at providing information regarding healthy lifestyles, substance misuse issues.
Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
Reported any incidents or accidents in accordance with company policy and procedure.
Monitored and reported changes in clients' health, behavior, and needs to supervisory staff.
Provided emotional support and companionship to enhance clients' well-being.
Administered medication as prescribed and maintained accurate records of clients' medication schedules.
Participated in multidisciplinary team meetings to discuss complex cases.
Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
Facilitated community integration and socialization through arranging and accompanying clients on outings.
Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
Provided guidance and support to families of clients, offering resources and advice.
Administered medication according to company guidelines whilst monitoring its effectiveness.
Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Monitored client wellbeing and reported any changes or concerns to relevant staff members.
Accompanied clients to medical appointments and assisted them with their daily needs.
Assisted clients with daily living activities, such as personal hygiene and meal preparation.
Maintained detailed and confidential client records in compliance with privacy regulations.
Supported clients with mobility needs, including the use of wheelchairs and transfers.
Provided excellent service and attention to customers when face-to-face or through phone conversations.