Alex Teixeira

• Consulting with Customers to scope and identify network infrastructure requirements.
• Writing High level, detailed design, and implementation plans for Network Infrastructure projects.
• Researching emerging technologies, architectures and industry trends within field of Network
  Engineering.
• Reporting on network security architectures, designs, and configurations against industry best practices and
  making recommendations.
• Working with network and security technologies such as Routers, Switches, Access Points, SD-WAN,
  NGFW, Proxy/Web Filtering, VPN, NAC, 802.1x, CASB, WAF, MFA, Vulnerability Scanning/Management,
  Email Security, PKI, Endpoint Security and identity.
• Continuously training and gaining certifications from vendors such as Cisco, Palo Alto, Fortinet, Juniper,
  Netskope, Check Point, F5, VMware, AWS and Microsoft.
• Using project management methodologies and effective time management to ensure projects are delivered.
  within required timeframes.
• Supporting and troubleshooting customer Network and Network Security Infrastructure.
• Working with security industry standards and frameworks such as MITRE ATT&CK, NIST, ISO27000 Series.

• • Execute telecommunications for network project plans, and fund and manage telecommunication projects by using project management principles, techniques, and methodologies. Recommend business practices, ideas and new features and system behaviors. Also, identify and analyze network inefficiencies.
• • Performs workstation, laptop, and peripheral loading and installation providing technical advice and information.
• • Installs data equipment, such as radio electromagnetic wave communication, cable trays, patch panels, and data racks, among other items
• • Network and telecommunications technology configuration and integration with computer software, network equipment, desktops, devices, and operating systems
• • To be responsible for documentation about the telecommunication project and training for users.
• • To guide and assist in the system design decision-making process, being a reference and central point of information.
• • Understand customer's request and the structure of servers, computers, and network to perform the best way to update required equipment or systems.
• • Making sure all IT needs are met and all components correctly fit and function in technological environment.
• • Implementing and administering telecommunication network flow, documentation, guidelines, policies, and procedures.
• • Manage switches and routers, servers, applications, and communication infrastructure and provide support for services and troubleshooting.
• • Create plan to manage disaster recovery meeting all network security requirements.
• • Providing continuing operational assistance with network design, optimizing, identifying, fixing, and addressing performance, flaws, and issues with telecommunications networks.

• Configure and integrate network and telecommunications technologies with computer software, hardware, desktops, peripherals, databases, and operating systems
• Monitoring the internal IT network and telecommunications, hardware, and systems for the 50 stores spread in Brazil.
• Planning the development of customer access telecommunications network infrastructure.
• Provide ongoing operational support in designing, optimizing, troubleshooting, diagnosing, repairing, and correcting malfunctions, defects, and faults in telecommunications network performance.
• Consolidate and manage the VoIP phone system between interstate brand stores.
• In collaboration with other departments, he was also responsible for researching and recommending improvements to ensure that the network, software, and hardware were optimally configured.

• Plans the development of customer access telecommunications network infrastructure.
• Engage with vendors, suppliers, service providers and external resources to monitor contractual obligations and service delivery, monitor hardware usage and ensure an adequate supply of equipment and peripherals.
• Assessing and recommending improvements to network operation and integrated hardware, software and operating systems for network devices, maintaining all devices updated.
• Configure, maintain, manage and debug Switches, Routers, Firewalls and VPN on-premises and in a Cloud environment. • Manage user and service accounts among different subnetworks.
• Main engineer in the Network department operation in 1º, 2º and 3º levels dispatching solutions to the best service among the stakeholders.

• Planning and acting in the project to virtualize and move all networks and servers to the cloud.
• Checking up on the hardware, software, and systems for all labs, classrooms, and the internal IT network.
• Set up and integrate computer software, hardware, desktops, peripherals, databases, and operating systems with network and telecommunications technologies.
• Scheduling the construction of the telecommunications network infrastructure for staff access.
• Assisting with the installation of new equipment for the university's entire network of labs.
• Offer ongoing operational assistance in designing, optimizing, troubleshooting, diagnosing, repairing, and correcting performance issues with telecommunications networks.
• Presence support to deal with the needs of the students or the equipment in failover situations or replacements, ensuring that people and devices can communicate.
• Control service and user accounts across various subnetworks.

• Configuring and integrating network and communications technology with desktops, auxiliary devices, operating systems, databases, and computer hardware.
• Monitoring the performance of sophisticated telecommunications systems and equipment, such as routers, switches, and virtual and physical servers, and providing information and technical recommendations.
• Continual operational support for planning, optimizing, debugging, identifying, addressing, and rectifying defects and issues with the performance of telecommunications networks.
• Performs workstation, laptop, and peripheral loading and installation providing technical advice and information.
• Presential support to attend to the users or equipment demands in failover cases or replacements, guaranteeing communication between devices and people.
• Making sure all IT needs are met and all components correctly fit and function in the technological environment.