WireShark
Alex Tran
Cyber Security Student
Bonnyrigg,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
10
10
years of post-secondary education
Work History
Despatch Team Leader
Toll Group
12.2023 - Current
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Managed conflict resolution among team members, fostering positive and collaborative work environment.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks
- Improved average KPI pick rates from 90 to 120 per hour (33% Improvement) by monitoring KPI performance and investigating obstacles to performance goals of employees.
- Improved productivity by training and resolving Warehouse Management System (WMS) interface issues by trouble shooting and investigating Inventory errors.
- Organized invoices, delivery dockets and documentation of up to 15+ Courier, Carrier, and shipping freight companies a day, ensuring customer satisfaction.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise
Warehouse Pick Packer
Hello Fresh
01.2023 - 12.2023
- Aided in maintaining stock levels by promptly notifying supervisors of low supplies or damaged items.
- Assisted in inventory management, conducting regular counts and reporting discrepancies.
- Ensured work is on time by filling multiple roles from replenishing, repairing kits, picking packing where needed and adapting to switching at any moment necessary.
Education
Bachelors In IT (Cyber-Security) - Cyber Security
Macquarie University
North Ryde, NSW 01.2015 - 04.2024
Cyber-Security Certification -
Tryhackme (THM)
Online 01.2023 - 04.2023
Skills
Activities
- Founded and Chaired Macquarie Barbell, Recruiting over 200 members over 6 months with campaigns over the internet and extensive marketing by leading a team of 3 other executives. Corresponding with small businesses across Sydney and aligning their interests with Macquarie Barbell to secure a sponsorship by ‘Breakthrough Fitness’ to supply supplements for a recruitment campaign for the club which contributed to the club’s growth by up to 30 members.
Software
Autopsy
Timeline
Despatch Team Leader
Toll Group
12.2023 - Current
Warehouse Pick Packer
Hello Fresh
01.2023 - 12.2023
Cyber-Security Certification -
Tryhackme (THM)
01.2023 - 04.2023
Bachelors In IT (Cyber-Security) - Cyber Security
Macquarie University
01.2015 - 04.2024
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