Alex Wald
Condobolin,NSW
Summary
Proven track record of enhancing farm efficiency at Humbug Creek Pastoral Co and boosting customer satisfaction at Outcross Systems. Demonstrates strong communication and teamwork, excelling in client relations and technological improvements. Achieved significant service quality advancements, showcasing reliability and a knack for timely problem resolution.
Overview
5
5
years of professional experience
Work History
Casual Farmhand
Humbug Creek Pastoral Co
12.2019 - Current
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Assisted in incorporating new technologies to improve farm efficiency and provide access to greater opportunity in more markets.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
Customer & Sales Support
Outcross Systems
05.2022 - 09.2024
- Boosted customer satisfaction by addressing and resolving issues promptly and professionally.
- Improved overall customer experience with attentive service and prompt issue resolution.
- Assisted customers with product selection, providing in-depth knowledge of features and benefits.
- Developed strong relationships with key clients by consistently exceeding expectations in terms of service quality and reliability.
- Participated in trade shows and industry events as a knowledgeable company representative promoting brand awareness within target markets.
- Maintained detailed records of customer interactions, ensuring accurate information for follow-up communications.
Education
Bachelor of Agricultural Business -
University of New England
Armidale, NSW12-2025
High School Diploma -
Kinross Wolaroi School
Orange, NSW11-2019
Skills
- Reliability and punctuality
- Strong communication skills
- Customer and client relations
- Time management skills
Timeline
Customer & Sales Support
Outcross Systems
05.2022 - 09.2024
Casual Farmhand
Humbug Creek Pastoral Co
12.2019 - Current
Bachelor of Agricultural Business -
University of New England
High School Diploma -
Kinross Wolaroi School
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