Alex Whitnall
Fairy Meadow
Summary
- Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
- Swimming instructor with a record in teaching and coaching swimmers of all ages and skill levels. Known for strong instructional techniques, safety-first approach, and effective communication. Highly adaptable, excels in collaborative environments, and consistently drives positive outcomes for students and team members. Skilled in swim techniques, water safety, and developing personalized training plans.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Wisemans Park Bowling Club
01.2024 - Current
- This role significantly improved my people and customer service skills. Being able to help people navigate their way through the menu with a positive and encouraging attitude. The skills of patience and active listening to make sure I have all the information to assist customers to make sure they have the best experience possible.
- Trained junior staff on bartending techniques and customer interaction best practices.
Instructor
McKeon's Swim Centre
08.2022 - Current
- My current roles include; in water instructor for all levels ranging from infants, preschool, school age and adult learn to swim. I am a competitive coach through Wests Illawarra Aquatic Club. These roles have provided me with good communication with students of all ages, my colleagues and parents, as well as develop my observational skills and assertiveness when monitoring students of all abilities.
- Developed customized lesson plans to enhance student engagement and skill progression.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Mentored junior instructors, fostering a collaborative learning environment and improving teaching methodologies.
Surf Life Saver
Wollongong City SLSC
11.2020 - Current
- Making decisions to keep members of the public safe around weather, surf conditions and animals, and protect recreational participants by monitoring activities and advising safe behaviours. I respond to many questions asked by the public, hence being able to effectively communicate, particularly with those unfamiliar with beach and surf or for those for whom English is not their first language. I have learned and adapted to work under pressure, in time sensitive situations. I am able to rescue a distressed patient and quickly give emergency care, address complex situations such as medical emergencies by calling professional help while assisting a patient within my level of training. I am a qualified First Aid officer, and hold my Advanced Resuscitation Certificate and Bronze Medallion.
Education
Holy Spirit College
09.2023
General Certificate of Secondary Education - History
Heathfield Community College
10.2020
Bachelor of Nursing- In Progress -
University of Wollongong
Wollongong, NSW11-2027
Skills
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Responsible alcohol service
- Handling difficult customers
- Professional appearance
Certification
- Responsible Service of Alcohol - October 2023
- Responsible Conduct of Gambling - October 2023
- Higher School Certificate - September 2023
- Advanced Resuscitation Certificate- September 2022
- National B - September 2022
- First Aid Certificate (HLTAID011) - July 2022
- Certificate II in Public Safety (Aquatic Rescue) - December 2020
- GCSE History - April 2020
Timeline
Bartender
Wisemans Park Bowling Club
01.2024 - Current
Instructor
McKeon's Swim Centre
08.2022 - Current
Surf Life Saver
Wollongong City SLSC
11.2020 - Current
General Certificate of Secondary Education - History
Heathfield Community College
Holy Spirit College
Bachelor of Nursing- In Progress -
University of Wollongong