Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alex Wigginton

Maddingley,VIC

Summary


Developed leadership and operational skills in dynamic, fast-paced environment, successfully managing crew members. Driven and resourceful individual with knack for leadership and team collaboration. Leveraged strategic planning and conflict resolution abilities to drive team performance and achieve objectives. Possesses foundational knowledge of management principles and conflict resolution. Committed to fostering positive work environment and achieving organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager in Training

McDonalds
02.2022 - Current
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
  • Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
  • Fostered a collaborative work environment by encouraging open communication among team members and promoting teamwork initiatives.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

High School Diploma -

Bacchus Marsh Grammar
Bacchus Marsh, VIC
10-2024

Skills

  • Written and oral communication
  • Strategic thinker
  • Staff leadership
  • Customer service
  • Operations oversight
  • Staffing requirements
  • Staff training
  • Documentation and reporting
  • Negotiation and conflict resolution
  • Technical skills
  • Cash Control Management

Certification

  • Certificate II in retail, VET, 2023
  • Leadership Transitions, McDonald's Training Centre, September 2024
  • Advancing Your Leadership, McDonald's Training Centre, September 2024

Timeline

Manager in Training

McDonalds
02.2022 - Current

High School Diploma -

Bacchus Marsh Grammar

Similar Profiles

CREATE PROFILE
Alex Wigginton