Alexandria Wueschner
Edmonton,Alberta
Summary
Seeking a full time spa therapist position.
Licensed massage therapist with excellent verbal communication and customer service skills. Committed to providing body work for well-being of mind, body and soul. Excellent skills in Swedish relaxation, therapeutic and fascial techniques.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Bliss Spa & Salon
Grande Prairie, Alberta
01.2017 - 02.2020
- Assisted with scheduling appointments for clients with hairstylists, estheticians and massage therapists.
- Processed payments from customers using a variety of payment methods.
- Answered incoming calls, booked appointments, appointment reminder calls and took messages as needed.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Cocktail and Dining Room Server
The Keg Steakhouse & Bar
Grande Praire, AB
02.2018 - 01.2022
- Provided excellent customer service by anticipating needs before they arise.
- Greeted guests and presented them with menus.
- Provided information about menu items, made recommendations and answered questions about the restaurant's specials.
- Checked back with customers during meals to ensure satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Cocktail Server
The Lion's Den Pub & Carvery
Grande Prairie, Alberta
01.2022 - 10.2022
- Prepared and served alcoholic beverages in accordance with company standards.
- Ensured all glassware was clean prior to use by washing glasses by hand or using a dishwasher machine.
- Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
- Received payment by cash or credit card and return change when necessary.
- Adhered to all company policies regarding responsible alcohol service practices.
Bartender
Central Social Hall
Edmonton , Alberta
01.2023 - 08.2023
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Assisted in setting up the bar for service shift.
- Adhered to state regulations regarding serving alcohol responsibly.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Cocktail Server
BAIJIU
Edmonton, Alberta
01.2023 - 07.2024
- Performed opening/closing duties such as restocking items, cleaning work areas, and preparing restaurant for service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Community Specialist
Love Your Skin LTD.
Remote
08.2023 - Current
- Managed social media accounts used by the organization as a platform for connecting with members of the community.
- Maintained accurate records and documented client data in company databases.
- Utilized existing software applications to book in calls, track weekly and monthly projections, and maintained records of client interactions and calls booked.
- Follow up with no shows and cancellations to reschedule.
- Participated in weekly meetings to stay updated on product offerings and sales techniques.
Student Massage Therapist
St. Albert Massage Therapy
Edmonton, Alberta
12.2024 - Current
- Performed intake interviews with new clients to collect relevant health information.
- Educated clients about self-care techniques they could use at home between sessions.
- Performed postural assessments to identify imbalances or areas of tension in the body.
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Performed various massage techniques including deep tissue, Swedish, and fascial to promote relaxation and alleviate muscle tension.
Education
Registered Massage Therapist Diploma - Massage Therapy
Alberta College of Massage Therapy
Edmonton, Alberta04-2025
Bachelor of Arts -
Grande Prairie Regional College
Grande Prairie, Alberta06-2021
Grade 12 Diploma -
St. Joseph Catholic Highschool
01.2016
Volunteer Experience
- Odyssey House - 60 hours (09/2019 - 02/2020) Volunteered in the childcare centre providing the children with a safe, friendly, and supportive environment., Used creative skills to develop learning activities. Helping children with sensory processing disorders and learned the appropriate tools are to help them feel comfortable.
- The Center for Young Parents - 40 hours (02/2020) Volunteered in fundraising opportunities. Delivered sponsor packages to businesses around town on behalf of the organization., Sorted and organized donations.
- Big Brothers Big Sisters - 70 hours (09/2022) Independently ran the food bank once a week, providing packages for families.
- Miracle Works - Social Work Internship (Ghana, Africa ) (02/2023) Supervised children in school to gather information about their home life. Performed and supervised daily home visitations, speaking with parents and understanding how to help parents/children.
References
- Kessia Lum - Kessia@loveyourskinprogram.com (Current Employer)
Other references available on request.
Timeline
Student Massage Therapist
St. Albert Massage Therapy
12.2024 - Current
Community Specialist
Love Your Skin LTD.
08.2023 - Current
Bartender
Central Social Hall
01.2023 - 08.2023
Cocktail Server
BAIJIU
01.2023 - 07.2024
Cocktail Server
The Lion's Den Pub & Carvery
01.2022 - 10.2022
Cocktail and Dining Room Server
The Keg Steakhouse & Bar
02.2018 - 01.2022
Front Desk Receptionist
Bliss Spa & Salon
01.2017 - 02.2020
Bachelor of Arts -
Grande Prairie Regional College
Grade 12 Diploma -
St. Joseph Catholic Highschool
Registered Massage Therapist Diploma - Massage Therapy
Alberta College of Massage Therapy
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