Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexa Mae Rico

Logan Reserve

Summary

As a Department Manager at McDonald's, I excelled in staff management and motivational leadership, significantly enhancing team morale and productivity. My expertise in customer service and adaptability led to seamless operations and a positive work environment, showcasing my ability to recruit and mentor a high-performing team.


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Department Manager

McDonald's
10.2019 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Improved team morale by organizing regular staff meetings and feedback sessions.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

Certificate III - Individual Support

Blue Stone
Park Ridge, QLD
10-2022

High School Diploma -

Park Ridge State High
Park Ridge, QLD
11-2020

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Training and mentoring
  • Staff training
  • Hiring and training
  • Supervisor
  • Workplace safety awareness
  • Adaptability and flexibility
  • Motivational leadership

Timeline

Department Manager

McDonald's
10.2019 - Current

Certificate III - Individual Support

Blue Stone

High School Diploma -

Park Ridge State High
Alexa Mae Rico