Alexander Amy
Swan Hill,VIC
Summary
Experienced professional skilled in creating and executing health plans for participants, collaborating with house supervisors to provide thorough care. Proven ability in program management and participant evaluation, resulting in better health results. Key strengths include strong communication skills and dedication to high-quality service. Aiming to advance health initiatives in community environments.
Collaborating with team members in a supportive mentoring atmosphere.
Engaging with family members about their relatives.
I have had experience in stepping up working as an Acting supervisor and Acting 2IC at 155 yana street which I have enjoyed since August 2024.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Acting Supervisor
Aruma
Swan Hill, VIC
12.2024 - Current
- Overseeing daily operations of the department, ensuring smooth workflow and a timely completion of tasks
- Improving of participants satisfaction with timely responses to inquires and addressing any concerns finding any effective solutions.
- Advanced communication with the team by holding regular monthly team meetings, encouraging staff to have open dialogue among all team members.
- Improve participants satisfaction with prompt and courteous resolution to inquires and complaints.
- Fostering a positive and motivating work environment which leads to an increased team morale.
- Corresponding with Family members in regards to participants needs.
- Develope employee rosters and ensure accuracy in fortnighty payroll.
- Assisting participants with their daily activities, including dressing, grooming, showering, toileting, meal support, community outings, and health care appointments and general household chores.
Acting 2IC
Aruma
Swan Hill, VIC
11.2024 - Current
- Assisting house supervisor in the development and completion of plans.
- Communicating with family members to provide updates on their relatives
- Support participants in navigating health plans and connecting with local GP's
- Remaining calm and professional in stressful situations and effectively diffuse tense situations.
- Collaborating with team members to identify solutions to problems.
- Managing household errands and other essential duties.
- Collaborating with the supervisor to ensure rosters are up to date, and Riteq fortnightly pays are processed accurately.
- Assisting participants with daily living activities, including dressing, grooming, showering, toileting, meal support, community outings, and general household chores.
Acting Supervisor
Aruma
Swan Hill, VIC
09.2024 - Current
- Overseeing daily operations of the department, ensuring smooth workflow and a timely completion of tasks
- Improving of participants satisfaction with timely responses to inquires and addressing any concerns finding any effective solutions.
- Advanced communication with the team by holding regular monthly team meetings, encouraging staff to have open dialogue among all team members.
- Improve participants satisfaction with prompt and courteous resolution to inquires and complaints.
- Fostering a positive and motivating work environment which leads to an increased team morale.
- Corresponding with Family members in regards to participants needs.
- Develope employee rosters and ensure accuracy in fortnighty payroll.
- Assisting participants with their daily activities, including dressing, grooming, showering, toileting, meal support, community outings, and health care appointments and general household chores.
Disability Support Worker
Aruma
Swan Hill, VIC
11.2011 - Current
- Assisting participants with their daily activities, including dressing, grooming, showering, toileting, meal support, community outings, and health care appointments and general household chores.
- Promoting a safe and inclusive environment for the participants by ensuring all policies and procedures are adhered to.
- Coordinating transportation for the participants to access day placement activities, attending medical appointments and accessing of community advents and activities.
- Managing of medications for participants ensuring to follow the GP's prescribed treatment plans.
- Advocating on behalf of the participants when necessary to ensure that their rights are respected at all times.
Education
Cert IV - Disability Studies
Bremar Tafe
Queensland05-2006
Skills
- Training and mentoring
- Staff Management'
- Team work
- Goal setting
- Team collaboration
- Reliability
- Professionalism
- Active Listening
- Organistional skills
- Multitasking
- Documenting and reporting
- Payroll processing
Certification
- HSR training
- Provide first aid - 26th June 2024
- Working with Children check- 00987127-05 expires 24-06-2028
- NDIS check- 64262042
- Aruma way refresher
- Medication Management
- Mental health first aid
- Zero tolerance to mean
- Enternal feeding support
- Comlex bowel support
- Urinary cathiter management
Currently studying
- Advanced Diploma of community sector management, enrolled in August 2024 through Hammond Institute
Timeline
Acting Supervisor
Aruma
12.2024 - Current
Acting 2IC
Aruma
11.2024 - Current
Acting Supervisor
Aruma
09.2024 - Current
Disability Support Worker
Aruma
11.2011 - Current
Cert IV - Disability Studies
Bremar Tafe
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