Alexander Biddolph

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• Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
• Ensured compliance with applicable laws and regulations related to event planning and operations.
• Secured contracts, Invoiced and booked hire spaces for events.
• Oversaw all aspects of event production from conception through completion.
• Handled client questions and concerns via different communication channels to deliver exceptional customer service.
• Served as primary contact person responsible for responding to inquiries about events.
• Reserved in-house equipment and personnel needed to facilitate events.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
• Created detailed timelines for events based on scope of work required by each department involved in process.
• Followed local regulations for events and obtained necessary permits.
• Managed comprehensive budgets to allocate event resources and stay within financial constraints.
• Attended Executive meetings.
• Acted as Venue Manager when required.

• In January 2011 I successfully attained the position of Assistant Events Manger
• Reported to the Events Manager undertaking a similar role as listed above, but more directly managed and coordinated the planning, preparation, and staging of high profile events;
• Managed the cost- effective turnarounds of events;
• Prepared and implemented drawings, staff briefings, supervision and training documents along with booking co-ordination and rostering;
• Liased with clients, Events Manager's equipment providers; and prepared rosters for supervisors, crews, and event staff.

• In November 2008 I joined the State Sports Centre
• Managedand co-ordinated the planning, preparation, and staging of high profile and community events
• Managed the cost-effective turnarounds of events
• Prepared drawings, staff briefings, supervision and training documents along with booking co-ordination and rostering
• Liased with clients, Events Managers, equipment and production providers, prepared rosters for supervisors, crews, and event staff
• Undertook direct floor management of staff when required
• Experienced a Senior Management change and adapted to this well when the Sydney Olympic Park Authority (SOPA) became the Venue’s governing body.

• I joined the SEC just prior to a $15m upgrade which created the opportunity and challenge to manage events with constant and unpredictable changes within the venue
• Managed the operational running of the events, including the budget; was on the Occupational health and safety (OHS) and Environmental committee; and prepared operational and rigging plans in line with Venue configurations, ticketing builds (Ticket Master)
• Acted as Operations Manager in times of need achieving the associated outcomes as delegated by the General Manager.

• I joined Qudos Bank Arena as part of the opening team for the Sydney 2000 Olympic Games;
• Team member allocated to the initial asset purchasing and location, team training and initial induction processes;
• Managed cost effective event deliveries, collaborating with the Functions and Banquet Manager and Operations Manager;
• Prepared rosters, recruited casual staff and managed the production teams, both International and local;
• Supervised the WHS / Venue Policy and procedural compliance and of both Internal and External stakeholders
• WHS Committee member.