Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alexander Bilyk

Summary

Dear employer, I have a vast experience in inventory management and customer service protocols, and believe that I would be a good fit for the position available. I have multiple years of customer service experience and have expert social and team cooperation skills. I am an accountable individual and will always strive to better the workplace environment to the best of my abilities.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
07.2020 - 09.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Accurately operated cash register to process customer payments.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Crew Trainer

McDonald's
10.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Documented training and progress on database to enable tracking history and maintain accurate records.
  • Liaised with other departments to coordinate training activities and resolve any issues or concerns.

Stock Team Member

McDonald's
01.2022 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Built and maintained professional relationships with vendors and suppliers
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Assisted maintenance team with organizing and cleaning crew area, stockroom, and store near shift close.

Education

Bachelor of Science - Environmental Science

University of South Australia
Adelaide, SA
11.2026

High School Diploma -

Prince Alfred College
Kent Town, SA
11.2022

Skills

  • Problem solving/Conflict resolution
  • Learning Platforms
  • Continuous Improvement
  • Coaching and Mentoring
  • Delegating Work
  • Team Leadership and Supervision
  • Food Safety Understanding
  • Excellent Customer Service
  • Relationship Management
  • Product Knowledge
  • Compliance with regulation and procedure
  • Value the importance of consumer relations
  • Professional communication that adheres to company policies

Accomplishments

  • Awarded multiple crew member of the month awards for excellent kitchen skills and protocol adherence. (McDonald's)
  • Promoted to Crew trainer for expert procedure knowledge (McDonald's)
  • Awarded 1st in Poetry for year 12
  • Awarded 3rd in Poetry for 2022 (across all grades)
  • Honours program for English at Prince Alfred College
  • Completed year 12 (2022)

Timeline

Crew Trainer

McDonald's
10.2023 - Current

Stock Team Member

McDonald's
01.2022 - Current

Crew Member

McDonald's
07.2020 - 09.2023

Bachelor of Science - Environmental Science

University of South Australia

High School Diploma -

Prince Alfred College

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Alexander Bilyk