ALEXANDER CAIN
Brunswick East,VIC
Summary
I am a mature, highly organized, and reliable individual who has valuable experience in fast-paced customer-facing and administrative roles which have all required high levels of commitment and effort. My problem-solving and critical thinking skills are highly developed, and I am a very keen and fast learner who can quickly adapt to new environments and challenges. I am particularly proud of my proficiency in customer-facing roles, due to my approachability, warmth, professionalism, and maturity. As of 2025, I am completing my Bachelor of Arts at the University of Melbourne, with plans to attend medical school.
Overview
2
2
years of professional experience
Work History
Dental Receptionist
Smile in the City Dental Clinic
11.2024 - 01.2025
- Performed administrative tasks with EXACT Dental for principal dentist, such as scheduling appointments, re-calling overdue patients, and general housekeeping.
- Processed medical insurance claims with HICAPS, prepared quotations and statements, explained benefits, and provided pricing details / quotes for procedures and services.
- Provided excellent customer service to foster patient trust and comfort within the clinic and over the telephone.
Front of House / Bar Staff
Bar 1806
08.2022 - 01.2023
- Handling money, taking orders, providing industry-leading customer service, preparing and serving alcoholic drinks
- High level of communication skills and teamwork
- Required a friendly and approachable personality
- The swift and comprehensive learning of knowledge in cocktails, and spirits, as well as a foundational knowledge of wine and fine food
- Leading guests to tables, effectively answering questions relating to the bar and menu, checking for guest satisfaction, and cleaning tables
- Comprehensive experience as a barback, as well as pre-shift preparation and post-shift closing responsibilities
Education
Bachelor of Arts -
The University of Melbourne
03-2025
Queensland Certificate of Education (QCE) -
Brisbane Grammar School
11-2021
Skills
- Personable and Friendly
- Swift and Diligent Learner
- Thrives in a Team
- Skilled Time and Task Management
- Multi-tasking
- Composure Under Pressure
- Trustworthy and Reliable
- Critical Thinking
- Attentive to Detail
- Goal Oriented
- High Level of Integrity
- Punctuality
- Written and Verbal Communication
Timeline
Dental Receptionist
Smile in the City Dental Clinic
11.2024 - 01.2025
Front of House / Bar Staff
Bar 1806
08.2022 - 01.2023
Bachelor of Arts -
The University of Melbourne
Queensland Certificate of Education (QCE) -
Brisbane Grammar School
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