Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Timeline
Generic

Alexander Duffy

Brookvale,NSW

Summary

Seasoned Operations Manager and talented leader with more than 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Operations Manager

Alexander Santorini Imports
01.2014 - Current
  • Analyze past sales figures/trends to anticipate future new products
  • Assisting in buying
  • Quality Control Assistant manager
  • Study current market trends relative to customer demands and predict future trends
  • Negotiate and build relationships with suppliers
  • Event management- Setting up stands to exhibit our furniture items for, The AGHA, (Australian Gift and Homewares Association) Trade Fair, both in Sydney and in Melbourne and at the Reed Trade fair, furniture and homeware fair both in Sydney and Melbourne
  • Work with various internal and external partners to manage and identify opportunities to move inventory within budget requirements
  • Review key performance indicators such as sell through, sales, inventory level and conversion and react quickly to changes in demand and trending merchandise categories
  • Email marketing and Follow ups
  • Damage in transit claims and reporting
  • Preparing inventory adjustments
  • Stock take/Stock control
  • Receiving and stocking new equipment
  • Dispatching orders and dealing with couriers
  • Keeping warehouse organized and tidy
  • Maintaining stock levels
  • Preparing Invoices from sales
  • Marketing
  • Reconciliations
  • Maintain all Inventory Stock takes
  • Inventory Control
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Office Administration Duties

Ruby Tuesday Designs
01.2003 - 01.2014
  • Office administration duties (Importing and exporting administration duties), Marketing, Store man and Packer (packing and dispatching), Warehouse duties, Trade Show Assistant: Helping to co-ordinate the set up and display of goods for Trade Shows- Customer service
  • Preparing Invoices from sales
  • Liaising with customer
  • Performing weekly administrative tasks
  • Maintaining existing customer Details /data base
  • Sales Agents open accounts
  • Experienced in handling a wide range of administrative duties
  • Housekeeping of all documents
  • Handle day-to-day requirements, and processing and invoicing of orders
  • Monitoring incoming payments and debt collection
  • Preparing Invoices from sales
  • Liaising with customers
  • Performing weekly administrative tasks
  • Maintaining existing customer Details /data base to Assist Sales Agents open accounts
  • Demonstrated Customer Focused administrative and support services to customers
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Senior Volunteer / Assistant Case Manager

Manly Community Centre
07.2010 - 01.2011
  • Assistant Case Manager and administration duties- Project Assistant

Education

Certificate - White Card- CPCCWHS1001- Prepare to work safely in the construction industry

National Courses PTY LTD.
02.2023

Diploma - Community Service(Case Management)

Northern Beaches Tafe
01.2010

Bachelor - Sports Studies/Science- (Coaching), Bronze Medallion and First Aid Certificate

Australian College of Physical Education (ACPE)
Home Bush, NSW
01.2005

High School Certificate -

Saint Ignatius College, Riverview
01.2000

Skills

  • Clear communication skills
  • Eagerness and enthusiasm to learn
  • Polite and friendly telephone manner
  • Team player
  • Strong problem-solving skills
  • Proficient in Microsoft Office and Excel
  • Ability to Multi-Task
  • Strong Organizational skills
  • Attention to detail
  • Communication skills
  • Critical thinking and decision making
  • Customer Service
  • Interpersonal Skills
  • Problem solving skills
  • Teamwork
  • Flexibility
  • Adaptability
  • Active Listening
  • Motivation
  • Empathy
  • Patience

Certification

First Level 1-2 (Coaching)

References

Khwan  0452 268 599

Hobbies and Interests

  • Golf
  • Tennis
  • Snowboarding
  • Travel

Timeline

Operations Manager

Alexander Santorini Imports
01.2014 - Current

Senior Volunteer / Assistant Case Manager

Manly Community Centre
07.2010 - 01.2011

Office Administration Duties

Ruby Tuesday Designs
01.2003 - 01.2014

Diploma - Community Service(Case Management)

Northern Beaches Tafe

Bachelor - Sports Studies/Science- (Coaching), Bronze Medallion and First Aid Certificate

Australian College of Physical Education (ACPE)

High School Certificate -

Saint Ignatius College, Riverview

Certificate - White Card- CPCCWHS1001- Prepare to work safely in the construction industry

National Courses PTY LTD.

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Alexander Duffy