Transaction and Inventory Control Specialist
IGA Local Grocer South Brisbane
11.2025 - Current
- Transaction Accuracy & Financial Acumen: Efficiently processed over 100 customer transactions daily, consistently maintaining a 99.9% cash reconciliation accuracy rate, demonstrating strong attention to detail and numerical sensitivity.
- Operational Efficiency & Inventory Control: Responsible for stocking and merchandising across two key store sections, ensuring product availability and freshness by strictly adhering to First-In, First-Out (FIFO) principles, which resulted in 95%+ on-shelf availability for high-demand items.
- Communication & Problem Resolution: Proactively managed and resolved an average of 15 to 25 customer inquiries or transaction discrepancies per shift, leveraging strong communication skills to guarantee customer satisfaction and smooth operational flow.
- Process Improvement Contribution: Contributed to overall store efficiency by optimizing checkout and stocking procedures, which reduced shelf replenishment time by approximately 10% in a high-traffic retail environment.