Alexander Gorevski
Airport West,Victoria
Summary
Motivated and customer-focused team player with a proven ability to build strong relationships with customers and colleagues alike. Known for being a fast learner with excellent time management skills, consistently meeting deadlines in fast-paced environments. Dedicated to delivering exceptional service and contributing positively to team dynamics.
Overview
5
5
years of professional experience
Work History
Retail Sales Assistant
Strandbags
Maribyrnong
08.2024 - Current
- Provided personalized assistance to customers by addressing specific inquiries regarding luggage specifications and product details.
- Contributed to a clean and organised store environment while ensuring merchandise presentation aligned with established visual merchandising (VM) standards.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Effectively managed interactions with disgruntled and agitated customers during high-traffic periods, ensuring swift conflict resolution and maintaining a positive customer experience.
Pick Packer
Good & Fugly
Footscray
08.2024 - Current
- Maintained clean, organized, and hazard-free workspaces to support productivity and ensure workplace safety.
- Accurately labeled, sorted, and organized packages to streamline the delivery process and enhance operational efficiency.
- Expertly packed fruit and vegetables, consistently adhering to quality control standards to preserve freshness and product integrity.
Shift and Rostering Manager
McDonald's Keilor Park Drive
01.2020 - 06.2024
- Oversee all aspects of shift operations, including food safety protocols and overall shift management
- Responsible for rostering over 100 crew members to help fulfill targets for varying day parts
- Experience with ordering and product quality management
- Delegate tasks to crew members to ensure the achievement of KPIs and operational excellence.
Customer Service Staff
Augustus Gelatery
01.2020 - 01.2021
- Managed cash handling responsibilities with precision and accuracy
- Responsible for customer service duties at front of house.
- Helped maintain overall cleanliness and food safety quality of store.
Education
Bachelor of Biomedicine and Commerce (Honors) -
La Trobe University
Bundoora, VIC01-2028
VCE Year 12 -
Buckley Park College
01.2023
Skills
- Food Safety & Product Quality Management
- Customer Service & Complaint Resolution
- Rejection Handling & Conflict Resolution
- Team Leadership & Staff Rostering
- Effective Communication & Interpersonal Skills
- Time Management & Organisation
- Problem Solving & Critical Thinking
- Detail-Oriented with a Focus on Accuracy and Quality
References
available upon request
Personal Information
Date of Birth: 03/26/2005
Email: gorevskialexander@gmail.com
Phone number: +61 412 778 131
Address: 1/106 Bowes Ave, Airport West 3042
Availability
- Mondays - Tuesday: N/A
- Wednesday- Sunday: All Day
Timeline
Retail Sales Assistant
Strandbags
08.2024 - Current
Pick Packer
Good & Fugly
08.2024 - Current
Shift and Rostering Manager
McDonald's Keilor Park Drive
01.2020 - 06.2024
Customer Service Staff
Augustus Gelatery
01.2020 - 01.2021
Bachelor of Biomedicine and Commerce (Honors) -
La Trobe University
VCE Year 12 -
Buckley Park College
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