Alexander Halteh
Sydney,NSW
Summary
Experienced in warehouse operations and retail sales, with a focus on team leadership and operational efficiency. Skilled in RF scanning technology and office administration, optimizing inventory management. Background includes 10 years in hospitality, with 5 years in management, fostering high-performing teams.
Overview
14
14
years of professional experience
Work History
Barista
Starbucks
01.2022 - 10.2023
- Prepared high-quality espresso beverages following standardized recipes and procedures.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated coffee equipment, ensuring proper use and maintenance for optimal performance.
- Assisted in inventory management, monitoring stock levels, and reporting shortages as needed.
- Collaborated with team members to streamline workflow during peak hours for enhanced efficiency.
- Trained new baristas on drink preparation techniques and customer service best practices.
- Implemented feedback from customers to improve beverage offerings and overall experience.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Sales Assistant
Cotton On
01.2020 - 01.2021
- Assisted customers with purchases, styling advice, and product knowledge, contributing to sales growth.
- Maintained stock levels, conducted restocking, and organized merchandise displays.
- Operated POS systems, handled cash and EFTPOS transactions with accuracy.
- Delivered friendly, efficient service in a fast-paced retail environment.
Manager
McDonald's
01.2010 - 01.2020
- Oversaw operations, staff scheduling, and performance management for a high-volume store with over 50 employees.
- Coordinated inventory control and ordering, ensuring accurate stock levels and reduced waste.
- Trained, mentored, and supervised staff, improving team efficiency and customer satisfaction.
- Implemented workflow improvements that increased operational efficiency in both front and back-of-house.
- Managed cash handling, reporting, and compliance with company policies and safety standards.
Hospitality Worker
Grilld
03.2019 - 08.2019
- Assisted in maintaining cleanliness and organization of dining and service areas.
- Supported front-of-house staff during busy shifts to enhance customer service experience.
- Learned food safety standards and implemented proper sanitation practices consistently.
- Collaborated with team members to ensure timely service and guest satisfaction.
Skills
- Proficiency in Microsoft Office and POS systems
- KPI evaluation
- Ability to manage pressure
- Exceptional customer service
Education & Training
- RF Scanning Micro-Credential – Practical training in warehouse scanning systems & inventory processes.
- High Computer Proficiency – Advanced skills in Microsoft Office, POS systems, data entry, and inventory software.
Timeline
Barista
Starbucks
01.2022 - 10.2023
Sales Assistant
Cotton On
01.2020 - 01.2021
Hospitality Worker
Grilld
03.2019 - 08.2019
Manager
McDonald's
01.2010 - 01.2020