Summary
Overview
Work History
Skills
Education & Training
Timeline
Barista

Alexander Halteh

Sydney,NSW

Summary

Experienced in warehouse operations and retail sales, with a focus on team leadership and operational efficiency. Skilled in RF scanning technology and office administration, optimizing inventory management. Background includes 10 years in hospitality, with 5 years in management, fostering high-performing teams.

Overview

14
14
years of professional experience

Work History

Barista

Starbucks
01.2022 - 10.2023
  • Prepared high-quality espresso beverages following standardized recipes and procedures.
  • Maintained cleanliness and organization of workstations to ensure efficient service delivery.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Operated coffee equipment, ensuring proper use and maintenance for optimal performance.
  • Assisted in inventory management, monitoring stock levels, and reporting shortages as needed.
  • Collaborated with team members to streamline workflow during peak hours for enhanced efficiency.
  • Trained new baristas on drink preparation techniques and customer service best practices.
  • Implemented feedback from customers to improve beverage offerings and overall experience.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Sales Assistant

Cotton On
01.2020 - 01.2021
  • Assisted customers with purchases, styling advice, and product knowledge, contributing to sales growth.
  • Maintained stock levels, conducted restocking, and organized merchandise displays.
  • Operated POS systems, handled cash and EFTPOS transactions with accuracy.
  • Delivered friendly, efficient service in a fast-paced retail environment.

Manager

McDonald's
01.2010 - 01.2020
  • Oversaw operations, staff scheduling, and performance management for a high-volume store with over 50 employees.
  • Coordinated inventory control and ordering, ensuring accurate stock levels and reduced waste.
  • Trained, mentored, and supervised staff, improving team efficiency and customer satisfaction.
  • Implemented workflow improvements that increased operational efficiency in both front and back-of-house.
  • Managed cash handling, reporting, and compliance with company policies and safety standards.

Hospitality Worker

Grilld
03.2019 - 08.2019
  • Assisted in maintaining cleanliness and organization of dining and service areas.
  • Supported front-of-house staff during busy shifts to enhance customer service experience.
  • Learned food safety standards and implemented proper sanitation practices consistently.
  • Collaborated with team members to ensure timely service and guest satisfaction.

Skills

  • Proficiency in Microsoft Office and POS systems
  • KPI evaluation
  • Ability to manage pressure
  • Exceptional customer service

Education & Training

  • RF Scanning Micro-Credential – Practical training in warehouse scanning systems & inventory processes.
  • High Computer Proficiency – Advanced skills in Microsoft Office, POS systems, data entry, and inventory software.

Timeline

Barista

Starbucks
01.2022 - 10.2023

Sales Assistant

Cotton On
01.2020 - 01.2021

Hospitality Worker

Grilld
03.2019 - 08.2019

Manager

McDonald's
01.2010 - 01.2020
Alexander Halteh