Alexander Leo
St John's Park,New South Wales
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
JB Hi-Fi
2020.10 - 2021.01
- Increased sales by offering advice on purchases and promoting additional products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Volunteer
Cancer Council NSW
2017.01 - 2020.01
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Retail Sales Assistant
Super Cheap Autos
2018.01 - 2018.05
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
Retail Sales Assistant
Best & Less
2017.01 - 2017.10
- Greeted customers and helped with product questions, selections and purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
Apprentice Cabinet Maker
Corporate Architectural Joinery Pty Ltd
2016.01 - 2016.09
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
Cashier/Customer Service Assistant
Fairfield District Netball Association
2010.01 - 2014.12
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and answered any and all enquiries.
Education
Bachelor of Law - Criminal Justice
University of Sydney
Sydney, NSW12.2026
Skills
- Building Trust and Relationships
- Calm and Professional Under Pressure
- Case Interpretation
- Criminal Law
- Cross-Functional Team Collaboration
- Dispute Mediation
- Leadership Proficiency
- Product Knowledge
- Sales Contracts
- Strong Communication and Interpersonal Skills
Certification
- Certificate III in Retail Management
- MUIC (IP) Certificate
- Higher School Certificate (HSC)
Additional Information
Referees are available upon request.
Timeline
Retail Sales Assistant
JB Hi-Fi
2020.10 - 2021.01
Retail Sales Assistant
Super Cheap Autos
2018.01 - 2018.05
Volunteer
Cancer Council NSW
2017.01 - 2020.01
Retail Sales Assistant
Best & Less
2017.01 - 2017.10
Apprentice Cabinet Maker
Corporate Architectural Joinery Pty Ltd
2016.01 - 2016.09
Cashier/Customer Service Assistant
Fairfield District Netball Association
2010.01 - 2014.12
Bachelor of Law - Criminal Justice
University of Sydney
- Certificate III in Retail Management
- MUIC (IP) Certificate
- Higher School Certificate (HSC)
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