Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexander Longmate

Carters Ridge,QLD

Summary

Fell in love with IT at a young age, since then have been working towards becoming a confident Computer Technician with expertise and a strong passion in both help desk environments, assisting both employees and customers with technical issues as well as the installation of hardware.

Overview

2
2
years of professional experience

Work History

Level 3 Technician

Cooroy Computers
05.2023 - Current

- Provide technical assistance and resolution as necessary
- Set up new computer systems and perform routine maintenance
- Ensure that internet security software is updated and running properly
- Maintain computer equipment and software to ensure secure and efficient operations
- Repair computer hardware and servers as required

- Test and implement new software programs for the company

- Maintained office PCs, networks and mobile devices.

- Responded to support requests from end-users and patiently - walked individuals through basic troubleshooting tasks.

- Performed troubleshooting and repaired peripheral devices such as printers and scanners

Education

High School Diploma -

Noosa Christian College
Cooroy

Skills

  • Remote support
  • Hardware installation
  • Data recovery
  • Software deployment
  • Advanced troubleshooting
  • Operating systems
  • Desktop technical support
  • Application installations
  • Operating system management
  • Technical support
  • Peripheral maintenance

Languages

English
Native or Bilingual

Timeline

Level 3 Technician

Cooroy Computers
05.2023 - Current

High School Diploma -

Noosa Christian College

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Alexander Longmate