Alexander Luke
Brisbane,QLD
Summary
Energetic and accomplished Manager for Business Development with a proven track-record in individual sales and supporting continued growth at a branch and business level. Demonstrated leader with a passion for cultivating individual excellence, as well as a highly skilled communicator dedicated to continuous personal improvement.
Overview
10
10
years of professional experience
Work History
Manager - Business Development
Mainfreight
12.2022 - Current
- Led and assisted in managing a team of up to 12 people including sales support, account managers and business development executives
- Directly mentored 2 sales executives in exceeding their sales targets and achieving internal awards, as well as assisting in the promotion to sales manager for another
- Responsible for managing and adding to weekly branch revenues in excess of $1M
- Developed new proposals, SOP's and facilitated implementation process with new and existing customers
- Participated in and supported employees with large-scale tenders across key industry segments
- Engaged in recruitment initiatives at local schools, universities and career fairs
Business Development Executive
Chemcouriers
02.2021 - 12.2022
- Exceeded $750,000 target with $1M+ in new sales and managed existing customer revenue of $521,000 in 2023
- New sales revenue of $205,000 and managed existing customer revenue of $236,000 in 2022
- Achieved internal award for consistent new sales in the second quarter of 2022
- Completion of graduate program in 2022 – presentation of business improvement project 2021
Account Champion / Graduate
Chemcouriers
02.2020 - 02.2021
- Developed and maintained effective working relationships with 4 from 5 of the branch top-tier customers
- Customer service and administration responsibilities – monitoring and actioning emails and phone calls, completing and paying cheque requisitions
- Operations – assisted in the loading, departure and COR requirements of line-haul & PUD units
Front-End Supervisor
Woolworths Supermarkets
10.2013 - 01.2020
- Role as a service cashier & developing adept interpersonal skills as the company's face
- Customer liaison for extended periods – customer enquiries and complaints
- Experience in multiple roles – involved in restocking and direct customer assistance
- Taking initiative with diverse situations, and handling items that have age restrictions
- Adapting to changing situations to best suit both employer and customer needs
Internship
Queensland Government – Department of Innovation, Tourism Industry Development, and the Commonwealth Games (DITID)
02.2019 - 06.2019
- Responsible for the review and collation of data pertinent to ongoing and past tourism industry projects
- Involved in the redevelopment of educational resources for DITID projects and presentations
- Trained and practiced in the development and uploading of app content
- Involved in the development of project timelines and ensuring the completion of project deliverables
- Volunteered and assisted in the facilitation of leading innovation and technology event QODE 2019
Education
Team Leadership Training
Mainfreight
Brisbane, QLD2023
Leadership Training
Outward Bound
Brisbane, QLD2022
Professional Selling Skills - Sales Training
Mainfreight
Brisbane, QLD2021
Bachelor of Business Management -
The University of Queensland
Brisbane, QLD2019
Bachelor International Hotel / Tourism Management -
University of Queensland
Brisbane, QLD2019
High School Diploma -
West Moreton Anglican College
Brisbane, QLD2014
Skills
- Effective time management
- Demonstrated leadership capabilities
- Able to rapidly adapt to changing work environment and develop new skills
- Maintaining adaptability through challenges
- Excellent professional communication and high emotional intelligence
- Proven record of sales achievements and understanding of sales techniques
- Emphasis on team cooperation and individual development
- Strong competitive nature and drive to continuously build on existing skills
References
- References available on request
Hobbies and Interests
- Rugby Union – 9th consecutive season in 2024
- Camping and Four-Wheel Driving
- International travel
- Other outdoor sporting activities such as water-skiing and snowboarding
Timeline
Manager - Business Development
Mainfreight
12.2022 - Current
Business Development Executive
Chemcouriers
02.2021 - 12.2022
Account Champion / Graduate
Chemcouriers
02.2020 - 02.2021
Internship
Queensland Government – Department of Innovation, Tourism Industry Development, and the Commonwealth Games (DITID)
02.2019 - 06.2019
Front-End Supervisor
Woolworths Supermarkets
10.2013 - 01.2020
Team Leadership Training
Mainfreight
Leadership Training
Outward Bound
Professional Selling Skills - Sales Training
Mainfreight
Bachelor of Business Management -
The University of Queensland
Bachelor International Hotel / Tourism Management -
University of Queensland
High School Diploma -
West Moreton Anglican College
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