Alexander Martens
Dingley Village
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure a position as a Sales Consultant. And ready my to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's
01.2021 - Current
- Worked front counter, drive-thru and other areas.
- Consistently showed punctuality and dedication day to day
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Increased customer satisfaction with prompt and accurate order taking.
- Fostered positive team environment by assisting coworkers during rush periods.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
McDonald's Barista
McDonald's
02.2022 - Current
- Completed McDonald's Australia Barista Training Course
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Photography Studies College Shoot Day
Photography Studies College
01.2021 - 01.2021
- Expanded photoshop and other digital skills
- Introduction to photography careers and categories
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Additional understanding of a cameras ergonomics
- Developing a photography style
- How to get your photography seen
- Self-motivated, with a strong sense of personal responsibility.
Primary School Teacher Assistant
Kingswood Primary School
01.2019 - 02.2019
- Leadership position
- Communication with different types of people
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Patience and flexibility
- Learnt to tailor to individual needs
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
Education
Year 12 Graduate - Media, Viscom, English, Psychology
Cheltenham Secondary College
Cheltenham, VIC01.2022
Skills
- Reliable
- Commitment
- Problem solving skills
- Critical thinking and conflict resolution skills
- Communication skills
- Organization
- Time management
- IT skills
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Calm under pressure
awards
- 2019 Russel Hunt award
- Most improved under 14's player in 2018
- Coaches award in 2017
Timeline
McDonald's Barista
McDonald's
02.2022 - Current
Crew Member
McDonald's
01.2021 - Current
Photography Studies College Shoot Day
Photography Studies College
01.2021 - 01.2021
Primary School Teacher Assistant
Kingswood Primary School
01.2019 - 02.2019
Year 12 Graduate - Media, Viscom, English, Psychology
Cheltenham Secondary College
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