Dynamic and engaging professional with a proven track record at SSP Australia Catering, excelling in customer service and sales. Adept at fostering strong relationships and enhancing customer experiences through effective communication and problem-solving. Recognized for leadership and training abilities, ensuring high standards in fast-paced environments.
-Greeting customers
-maintaining clean bar
-quick problem solving with clear communication
-always have a smile and look approachable
-Lead detailed fun and engaging classes for kids in age ranges from 6 months old - 10 year olds
-walk new customers through different membership packages and sell the ideas and values onto parents to help their child grow social and individual confidence along with strength and talent.
-sales pitching to customers over the phone who have not come back after a trial
-standard admin work (emails, answering phones, bookings ect)
-maintain hygiene and food safety in a fast paced environment
-train new staff with operations and preparations of food according to correct procedure
-engage with and de-escalate tension with difficult customers (abuse, threats causing scene)
-be a confident leader that everyone in the store looks up to and can talk to for help
-Sales
-Admin and data entry
-Customer Engagement
-Verbal communication
-Out going personality
-Customer service
-
-valid working with childrens check
-valid drivers and motorcycle license
-valid rsa