Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Naumovic

Summary

After dedicating a year to focusing on my school and studies, I am now ready to take the next step in my future by seeking a more grounded job opportunity. As a recently graduated high school student, I bring with me a strong work ethic, demonstrated by my excellent work rate and a commitment to improving, not only as an employee but also as an individual. Thriving in high-pressure situations is my strength, a testament to my detailed organizational skills, as shown by the harmonious balance I maintain between academic responsibilities and extracurricular activities. During my time this year focusing on school, I further refined my time management skills, effortlessly juggling multiple priorities. I am confident that this ability to stay organized and focused will seamlessly transition into a professional setting. I am enthusiastic about applying my dedication, work ethic, and adaptability to a new job opportunity where I can make a positive contribution and continue to grow both personally and professionally.

Overview

2
2
years of professional experience

Work History

Delivery Expert

Domino's Pizza
01.2022 - 01.2023


  • Directly interacted with, and served customers for delivery and in-store customer service
  • Trained new employees and delegated daily tasks and responsibilities.
  • Took responsibility for opening and closing the store; this consisted of starting early mornings and finishing late on nights
  • Resolved customer complaints and issues offering thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Dispatcher / Packing (Christmas Casual)

EB Games Head Office & Distribution
10.2021 - 12.2021
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Completed daily orders with expert picking and packing of shipments.
  • Protected products for transport by correctly packaging products in boxes and crates.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Prepared shipping documents to track incoming and outgoing shipments and maintain proof of transaction.
  • Measured quantity, weight and dimensions to determine cost of shipping.
  • Placed items into bags, boxes and other containers.
  • Inspected items for defects and damage.
  • Assembled boxes, cartons and containers to package items.
  • Cleaned and maintained production area and equipment.

Cafe Worker (Kitchen & Floor Staff)

New Farm Deli & Cafe
02.2021 - 12.2021
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Monitored food temperatures to comply with safety regulations.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Collaborated with other departments to coordinate events and promotions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Customer Service Team Member

KFC
04.2021 - 11.2021
  • Worked efficiently and effectively during busy periods of the day
  • Answered incoming calls from customers and asked open-ended questions to determine needs.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Trained newly hired employees on routine tasks and customer service.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.

Education

High School Diploma -

Kelvin Grove State College
Kelvin Grove, QLD
10.2023

Skills

  • Hardworking
  • Customer Service
  • Organisation
  • Confident
  • People Skills
  • Communication
  • Work Efficiency
  • Friendly
  • Approachable

Timeline

Delivery Expert

Domino's Pizza
01.2022 - 01.2023

Dispatcher / Packing (Christmas Casual)

EB Games Head Office & Distribution
10.2021 - 12.2021

Customer Service Team Member

KFC
04.2021 - 11.2021

Cafe Worker (Kitchen & Floor Staff)

New Farm Deli & Cafe
02.2021 - 12.2021

High School Diploma -

Kelvin Grove State College
Alexander Naumovic