Alexander Peano
Heidelberg,VIC
Summary
University Student who is studying a Bachelor of Health Sciences & Business. Highly motivated, enthusiastic and hardworking individual. Have both worked in retail and administration. Proven ability to provide excellent customer service and form strong relationships. Highly motivated, with strong organizational and time-management skills, and proficiency in Microsoft Office. Looking to build a career within the Health or Business felid
Overview
2
2
years of professional experience
1
1
Certification
Work History
Reception Officer
Deakin Residential Services
06.2023 - Current
- Confirmed appointments, communicated with residents, and updated resident records
- Welcomed residents/visitors with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Resolved residents problems and complaints
- Organized, maintained and updated information in computer databases
- Taken payments for the residents monthly rent
- Raised invoiced for the residents monthly rent
- Sorted, received, and distributed mail correspondence between staff and residents
Admin Team Member
Bunnings Warehouse
07.2022 - 07.2023
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Monitored and verified all merchandise was properly priced and labeled.
- Conducted a weekly price audit of all the merchandise
Special Orders Team Member
Bunnings Warehouse
07.2021 - 07.2022
- Taking customer enquiries for Special Order items
- Placing orders and taking customer payments
- Communicating with suppliers and customer by phone or email
- Contributed to team success by completing jobs quickly and accurately
- Assisted with inventory counts and stocking of merchandise
- Collaborating with colleagues to complete tasks, such as stocktake and
markdowns, efficiently and in a timely manner
Education
Bachelor of Health Science/ Bachelor of Business - Neuroscience & Management
Swinburne University of Technology
Melbourne, VICMarcellin College
Bulleen, VIC2020
Skills
- Manage Files
- Customer Satisfaction
- Database Maintenance
- Sales Expertise
- Reception
- Mail Distribution
- Key Performance Indicators (KPI)
- Communication
- Problem-solving
- Time management
Certification
- First Aid Certificate 2023
- CPR Certificate 2023
- WWCC 2022
Languages
Chinese (Mandarin)
Professional Working
Timeline
Reception Officer
Deakin Residential Services
06.2023 - Current
Admin Team Member
Bunnings Warehouse
07.2022 - 07.2023
Special Orders Team Member
Bunnings Warehouse
07.2021 - 07.2022
Bachelor of Health Science/ Bachelor of Business - Neuroscience & Management
Swinburne University of Technology
Marcellin College
- First Aid Certificate 2023
- CPR Certificate 2023
- WWCC 2022
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