Alexander Potts
Kensington
Summary
Results-driven Business Development Manager with a strong background in sales management and branch management. Skilled in leading teams to achieve ambitious targets and fostering long-term client relationships to drive revenue growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Branch Manager
Qube Logistics - True Blue Containers
08.2024 - 08.2025
- Led daily operations, ensuring compliance with safety and quality standards.
- Developed and implemented strategic initiatives to enhance service delivery and customer satisfaction.
- Managed inventory levels, optimizing stock control processes to reduce costs.
- Supervised a team of staff, providing training and performance evaluations to drive productivity.
- Analyzed operational data to identify trends, improving efficiency across branch functions.
- Fostered strong relationships with clients, addressing concerns and enhancing retention rates.
- Coordinated logistics activities, streamlining workflows to meet tight deadlines consistently.
- Oversaw financial management tasks, ensuring accurate budgeting and forecasting for branch profitability.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Business Development Manager
Qube Logistics
07.2023 - 08.2024
- Negotiated contracts with key clients, driving favourable terms for long-term agreements.
- Developed and implemented strategic partnerships to enhance market presence and drive revenue growth.
- Analyzed market trends and customer needs to identify new business opportunities and improve service offerings.
- Led cross-functional teams in executing business development strategies that increased client acquisition rates.
- Cultivated relationships with key stakeholders to foster long-term collaborations and maximize client retention.
- Conducted competitive analysis to inform strategic planning and positioning within logistics sector.
- Streamlined sales processes, resulting in improved efficiency and enhanced customer engagement strategies.
Key Account Manager
Watco Australia
01.2022 - 06.2023
- Developed strategic relationships with key clients to enhance customer satisfaction and retention.
- Coordinated cross-functional teams to ensure timely project execution and compliance with client expectations.
- Led account reviews, presenting insights and recommendations to senior management for decision-making processes.
- Implemented customer feedback systems, driving continuous improvement in service offerings and client engagement strategies.
- Negotiated contract terms with high-value clients, maximizing profitability while maintaining strong business relationships.
Business Development Manager
Watco Australia
03.2020 - 01.2022
- Implemented process improvements that streamlined workflows and increased efficiency.
- Negotiated contracts with key clients, driving favourable terms for long-term agreements.
- Presented business proposals to stakeholders, securing buy-in for new projects and initiatives.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Business Development Manager
Watco USA
05.2018 - 03.2020
- Led business development initiatives to expand market presence and client base.
- Developed strategic partnerships, enhancing service offerings and revenue streams.
- Collaborated cross-functionally to align sales strategies with operational capabilities.
- Conducted market analysis to identify growth opportunities and competitive positioning.
- Negotiated contracts with key clients, driving favourable terms for long-term agreements.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Operational Support Officer
Watco Australia
01.2017 - 04.2018
- Coordinated operational processes to enhance efficiency and ensure timely service delivery.
- Worked directly with clients & team members
- Filled in for the Scheduling team & Rostering team, and the Watco Operations Center (Hot Desk).
- This Role required me to cover sickness, or leave
- Coordinated logistical support for transportation and distribution operations.
- Conducted training sessions for new staff on operational procedures and best practices.
Rostering Officer
Watco Australia
01.2015 - 01.2017
- Oversaw daily operational workflows to ensure compliance with safety regulations and company policies.
- Built weekly rosters for 60+ Train drivers.
- Worked with scheduling team to make sure train crews where available at designated locations.
- Worked with Operations team to cover unforeseen leave.
- Ensured labouring cost was kept to or below budget and minimized overtime.
Crew Courier
Watco Australia
12.2013 - 01.2015
- Pick up & drop off locomotive engineers at the start and or end of their shifts.
- Country driving through WA's wheat belt and meeting train services at specified location, and switching the train crews over.
Education
High School Diploma -
Trinity College
Perth12-2010
Skills
- Customer relationships
- Customer service
- Relationship building and management
- Sales management
- Business development
- Marketing
- Information management
Certification
Diploma in IT
Languages
English
Interests
- Camping
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Historical Exploration
- Road Trips
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Learning new cooking techniques and expanding my culinary skills
- I enjoy cooking for friends and family gatherings
Timeline
Branch Manager
Qube Logistics - True Blue Containers
08.2024 - 08.2025
Business Development Manager
Qube Logistics
07.2023 - 08.2024
Key Account Manager
Watco Australia
01.2022 - 06.2023
Business Development Manager
Watco Australia
03.2020 - 01.2022
Business Development Manager
Watco USA
05.2018 - 03.2020
Operational Support Officer
Watco Australia
01.2017 - 04.2018
Rostering Officer
Watco Australia
01.2015 - 01.2017
Crew Courier
Watco Australia
12.2013 - 01.2015
High School Diploma -
Trinity College
Career Interest
- Seeking roles in business development within defence and logistics sectors, with an interest in market analysis, proposal support, and customer relationship development. Aiming to contribute to growth strategies while developing expertise in regulated and high-impact environments.