ALEXANDER RICHARDSON
Newtown,NSW
Summary
Experienced client advisor with over three years in retail and customer service. Proven track record in building strong client relationships and improving shopping experiences. Consistently surpassing sales targets and recognized for exceptional service. Demonstrated adaptability and problem-solving skills in various roles. Rapidly acquires product knowledge and operational expertise, contributing to team success through effective collaboration. Committed to delivering outstanding service and creating memorable customer experiences.
Overview
4
4
years of professional experience
Work History
Client Advisor
Ralph Lauren
03.2023 - 03.2024
- Excelled in meeting sales targets, contributing significantly to the overall success of the team.
- Worked on all floors of the flagship building, gaining vast product knowledge
- Built strong client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
Sales Assistant
Industrie
03.2021 - 03.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Trained to be a key holder, becoming responsible for banking, opening and closing as well as training new casuals
- Held sales records in 3 different stores, as well as maintaining an above average IPC throughout my entire employment
Camera Operator
Vision TV
03.2024 - Current
- Set up equipment for inside and outside shots.
- Supported multi-camera setups by effectively communicating with other operators to achieve desired coverage during live events or studio recordings.
- Worked with directors to capture desired shots.
- Maintained a calm demeanour under pressure while managing tight deadlines or unexpected challenges on set.
Education
Diploma - Branded Fashion Design
Billy Blue College of Design
Sydney01.2024
Diploma - Information Technology (Game Design)
TAFE
Sydney06.2025
Skills
- Client interaction
- Client retention strategies
- Point of sale operation
- Visual merchandising
Timeline
Camera Operator
Vision TV
03.2024 - Current
Client Advisor
Ralph Lauren
03.2023 - 03.2024
Sales Assistant
Industrie
03.2021 - 03.2023
Diploma - Information Technology (Game Design)
TAFE
Diploma - Branded Fashion Design
Billy Blue College of Design
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