Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Alexander Smith

Merrylands,NSW

Summary

Organized Receptionist known for productive and efficient task completion. Specialise in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.

Licensed Security Officer with over two years of experience across licensed venues, crowd control, and customer-focused environments. Strong background in hospitality, retail, and nightlife operations with proven ability to manage incidents, de-escalate conflict, and maintain safety in high-pressure settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Noir Sydney
06.2025 - Current
  • High-volume nightclub service
  • Bar setup, pack-down, and compliance

Bartender & Gaming Attendant

Colombian Hotel
01.2025 - Current
  • Gaming floor operations and RSA/RCG compliance
  • Cash handling and patron assistance

Sales Representative

Palermo Perfume
01.2024 - Current
  • Product knowledge and personalised sales recommendations

Receptionist

World Gym Fairfield
Fairfield , NSW
07.2025 - 12.2025
  • Greeted and assisted members with inquiries and service requests.
  • Managed phone calls and scheduled appointments for fitness consultations.
  • Maintained cleanliness and organization of the reception area and gym facilities.
  • Processed new memberships and renewals using club management software.
  • Handled member feedback and resolved issues promptly and professionally.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.

Security Officer

Infinity Security
01.2025 - 05.2025
  • Access control, patrols, and incident reporting
  • Maintaining safety and professional presence at venues and events
  • Monitored security systems to ensure facility safety and compliance.
  • Conducted regular patrols to deter unauthorized access and maintain order.
  • Responded to alarms and incidents, coordinating with emergency services as needed.

Sales Associate

JD Sports
01.2024 - 01.2025
  • Customer service and sales in a fast-paced retail environment
  • POS operation and visual merchandising

Security Officer

APS Security
01.2023 - 01.2025
  • Crowd control, ID verification, and patron monitoring
  • Conflict de-escalation and incident response
  • Enforcement of venue policies and NSW regulations

Volunteer

Loco Fit Gym
07.2024 - 10.2024
  • Front desk assistance and member engagement

Sales Representative

Planet Fitness Auburn
01.2024 - 07.2024
  • Membership sales and customer onboarding

Sales Representative

Kmart
12.2022 - 04.2024
  • Retail service, inventory support, and POS handling

Education

Bachelor of Nursing - Nursing Administration

Institute of Health
Sydney, NSW
03.2026 - 04.2026

Bachelor of Construction Management -

Western Sydney University

Skills

  • Crowd Control & Incident Management
  • Conflict De-escalation
  • Customer Service Excellence
  • Situational Awareness
  • Team Collaboration
  • Cash Handling & POS
  • Patient care
  • Team collaboration
  • Correspondence management
  • Telephone skills
  • Verbal and written communication
  • Customer service
  • Conflict resolution

Languages

Arabic
Upper Intermediate (B2)
B2

Certification

  • NSW Security Licence
  • Certificate II in Security Operations
  • Responsible Service of Alcohol (RSA)
  • Advanced Responsible Conduct of Gambling (RCG)
  • First Aid Certification
  • CPR Certification
  • Working With Children Check (NSW)

References

  • Sam Sami, +61 425 226 904
  • Jacob Georges, 0413 824 353
  • Carlos, +61 452 154 878
  • Charm Elaine, +61 407 584 543
  • Mohammad Nasib Nuri +61402025038

Timeline

Bachelor of Nursing - Nursing Administration

Institute of Health
03.2026 - 04.2026

Receptionist

World Gym Fairfield
07.2025 - 12.2025

Bartender

Noir Sydney
06.2025 - Current

Bartender & Gaming Attendant

Colombian Hotel
01.2025 - Current

Security Officer

Infinity Security
01.2025 - 05.2025

Volunteer

Loco Fit Gym
07.2024 - 10.2024

Sales Representative

Palermo Perfume
01.2024 - Current

Sales Associate

JD Sports
01.2024 - 01.2025

Sales Representative

Planet Fitness Auburn
01.2024 - 07.2024

Security Officer

APS Security
01.2023 - 01.2025

Sales Representative

Kmart
12.2022 - 04.2024

Bachelor of Construction Management -

Western Sydney University
Alexander Smith