Alexander Venetis
Greenacre
Summary
Proactive and meticulous licensed Plumber with over 24 years of experience in the plumbing maintenance and construction industry. Proficiencies in inventory control, sales and client development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
20
20
years of professional experience
Work History
Site Manager
Advec Building Group
09.2023 - Current
- Assumed responsibility for personnel deployed to work site.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw all daily office operations and equipment maintenance.
- Resolved issues between employees and customers using company policies.
- Created weekly and monthly reports and presentations for management team.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Improved client satisfaction with timely project completion through effective communication and coordination among team members.
- Ensured compliance with local regulations, obtaining necessary permits and coordinating inspections throughout the construction process.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Director
Hercules Plumbing Services P/L
11.2011 - Current
- Started this company from a sole trader to 6 employee company.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Planned and executed a wide range of maintenance and construction plumbing works.
- Complete management of recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Director
It's a Kids World Long Day Care Center P/L
05.2010 - 03.2013
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Partnered with external organizations such as libraries or museums to broaden children''s educational exposure beyond traditional settings.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
- Conducted regular safety audits, ensuring a secure environment for children and staff alike.
- Managed program paperwork and child records to comply with state requirements.
- Analyzed enrollment data to identify trends, optimize staffing levels, and inform future program development.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
Plumbing Foreman
Chiswick Plumbing Services P/L
09.2004 - 04.2010
- Managed a team of 12 - 22 plumbers over a duration of 5 years.
- Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
- Supervised installation, maintenance and repair of plumbing systems and related appurtenances.
- Prepared daily time cards and assisted in preparation of estimates and scope of work statements.
- Understood plumbing codes and interpreted architectural and mechanical drawings.
- Underwent weekly training in fixed priced manual selling techniques.
- Resolved complex plumbing issues through effective troubleshooting, diagnosis, and repair strategies.
- Mentored junior plumbers, providing hands-on training in various plumbing techniques to improve their skills and performance.
Education
Minor Building And Maintenance Licence - Non-structural Repair And Construction.
Indépendant Recognition of Prior Learning
105A Vanessa St, Kingsgrove 2208, NSW06-2011
Certificate IV Plumbing Licencing Course - Advanced Plumbing
Meadowbank TAFE, NSW
Meadowbank, NSW12-2006
Plumbing Certificate III - Plumbing
Meadowbank TAFE NSW
Meadowbank, NSW12-2003
High School Diploma -
Concord High School
Stanley St, Concord 2137, NSW12-2000
Skills
- Team leadership
- Site inspection and management
- Quality assurance
- Problem-solving
- Multitasking and organization
- Customer relationship management
- Flexibility and adaptability
- Documentation and reporting
- Cost estimation
Timeline
Site Manager
Advec Building Group
09.2023 - Current
Director
Hercules Plumbing Services P/L
11.2011 - Current
Director
It's a Kids World Long Day Care Center P/L
05.2010 - 03.2013
Plumbing Foreman
Chiswick Plumbing Services P/L
09.2004 - 04.2010
Minor Building And Maintenance Licence - Non-structural Repair And Construction.
Indépendant Recognition of Prior Learning
Certificate IV Plumbing Licencing Course - Advanced Plumbing
Meadowbank TAFE, NSW
Plumbing Certificate III - Plumbing
Meadowbank TAFE NSW
High School Diploma -
Concord High School
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