Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Young

Brisbane,QLD

Summary

Experienced leader of multiple teams with the ability to manage store and personnel operations across multiple sites. Proficient in business operations such as inventory management, customer and supplier relations, and effective human resource management. Strong organisational and time management skills through years of leading fast-paced hospitality teams.

Overview

10
10
years of professional experience

Work History

Manager

The Rich Pour
10.2019 - Current
  • Recruited, interviewed, and hired employees while developing onboarding programs to encourage positive feedback and increase employee retention.
  • Streamlined inventory management across multiple locations by optimizing stocktake systems and minimizing waste.
  • Communicated with customers to organise pop-up events and establish ongoing business relationships.
  • Approved regular payroll submissions for employees.

Manager

Merlo Coffee
01.2015 - 10.2019
  • Reconciled daily sales transactions to accurately capture and track revenue.
  • Identified and solved technology issues relating to NAB operated EFTPOS machines and custom POS systems.
  • Effectively led store employees in a fast-paced retail environment by fostering proactive communication and providing positive feedback.


Education

Bachelor of Business Management - Human Resources And Marketing

University of Queensland
Brisbane, QLD
07-2018

Skills

  • Customer Relations
  • Retail Inventory Management
  • Cash Management
  • Team Building and Leadership

Timeline

Manager

The Rich Pour
10.2019 - Current

Manager

Merlo Coffee
01.2015 - 10.2019

Bachelor of Business Management - Human Resources And Marketing

University of Queensland

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Alexander Young