Alexandra Barbara

• Managing properties on behalf of Landlords following companies policies and procedure's and ensuring all properties were compliant with current laws and regulations ensuring properties were compliant at letting/re-let and during tenancies.
• Corresponding with tenants throughout the tenancy, organising maintenance, inspections, check-in, check-out and any deposit disputes along with advising clients of the letting process .
• Other duties include, Setting up viewings and showing potential reliable tenants, Preparing tenancy agreements and inventories, Checking tenant references.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Drawing up of legal documents included entry notices, end of tenancy notices and rent reviews.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
• Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Provided exceptional customer service to both ingoing and outgoing calls and emails through prompt response times and thorough issue resolution efforts.
• Organising diary appointments and travel time effectively. Attending appointments punctuality presenting myself professionally and confidently.

Assisted clients with daily living needs to maintain self-esteem and general wellness, Kept clients engaged in social networks and communities for personal health and growth, Promoted community integration by providing extensive physical, emotional and social support, Helped clients manage and reach individual goals, supporting independent progression and social skills, Transported clients to appointments, shopping venues and entertainment events according to determined schedule, Coached employees through day-to-day work and complex problems, Adhered to company requirements for patient interactions and care standards, Checked medication schedules and patient needs to enforce medication administration standards team-wide, Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping, Provided high level of physical support by lifting, adjusting, and moving clients, Drove clients safely to social activities and appointments.

Provided complex crisis intervention and stabilization to patients in psychological distress, Documented client progress in confidential files, Monitored client progress and provided feedback to families and treatment team members, Documented food and drink in-take. Documenting appears feelings and thoughts along with appeared well-being of my patient during 1-1 care, Ensuring all health and safety procedures are followed to ensure safety for myself, client and other residents of the hospital.

Answered central telephone system and directed calls accordingly, Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments, Consistently kept reception area clean and tidy and maintained presence at desk area, Appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports, Assisted with marketing campaigns to promote salon services, Handled payments and processed credit card transactions, Escorted clients to salon areas, treatment rooms, and offices, Kept calendar with scheduled appointments and scheduled clients appropriate treatments and time slots, Updated customer records and maintained accurate client information, Enforced salon policies, following company procedures at all times, Resolved customer problems and complaints.

Duties include all as my time at CPI during the years Dec 2018 - July 2021.

Built strong relationships with clients to deliver emotional support and companionship, Assisted with feeding and monitored intake to help patients achieve nutritional objectives, Supported clients with mental support and physical activities to accomplish quality of life and sustain needs, Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed, Assisted patients with self-administered medications, Assisted with dressing guidance, grooming, meal preparation, and medication reminders, Assisted clients with daily living needs to maintain self-esteem and general wellness, Recognized and reported abnormalities or changes in patients' health status to case manager, Ran errands for patients, did shopping, and picked up other necessities, Planned, prepared, and served meals and snacks according to prescribed diets, Monitored and assisted residents through individual service plans, Documented residents' mental status, sleep, and eating patterns in medical record books, Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Verified identification before serving customers to comply with law, Checked daily requisition and placed orders to maintain well-stocked bar, Poured beer or wine and mixed consistent cocktails quickly while collecting payment and operating cash register to deliver efficient service, Monitored food and beverage supplies, assisting with restocking when needed, Arranged tables and chairs for special occasions and events.

Assisting with a Family Business, Duties included, Greeting customers entering store and offered assistance with requirements, Completed daily tasks accurately and on-time to support shop needs, Checked incoming orders and organized new stock, Assisted customers in finding items and explained benefits and services to increase sales and satisfaction, Swept and mopped floor, wiped windows and fixtures to support cleanliness of the shop.