Alexandra Bonney
Perth,WA
Summary
Proactive with good verbal and written communication skills, hardworking nature and complex problem-solving strengths. Polished with a keen sense of urgency when tackling tasks. Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. Eager to pursue a role where hard work and dedication will be highly valued.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Officer
Alcoa Kwinana
01.2024 - Current
- Responsible for receiving, inspecting, and accurately recording incoming stock and supplies.
- Efficiently manage inventory levels to meet operational needs while minimizing excess stock.
- Operate forklifts and other equipment to safely transprt and store goods.
- Picked stock according to order sheets and prepared for transport.
- Updated computer tracking software using scanners and manual entry methods.
Picker/Warehouse Forklift Operator
Coles Distribution Centre
10.2021 - 01.2024
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Took on extra hours and shifts during busy periods to meet tight dispatch deadlines.
- Followed safety protocols and procedures to minimize workplace accidents.
- Maintained compliance with health, safety, and environment practices.
- Efficiently operated all equipment and machinery according to manufacturer instructions.
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Oversaw logistics and inventory management for storeroom.
Supervisor Barmaid
M&M Group Entertainment
02.2019 - 10.2021
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Proved successful working within tight deadlines and fast-paced atmosphere
- Oversaw daily operations to ensure high levels of productivity
- Developed team communications and information for meetings
- Actively listened to customers, handled concerns quickly and escalated major issues to manager
- Adhered to social distancing protocols and wore mask or face shield
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Served customers and followed outlined steps of service
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Worked with numerous amounts of customers to understand needs and provide excellent service.
Strength and Conditioning Coach
Riddlers Gym
02.2018 - 10.2021
- Helped athletes set, pursue and attain individual and team goals.
- Led daily training sessions for more than a class of 10 high-performance strength conditioning and Muay Thai athletes.
- Promoted culture of dedication and hard work.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Developed and implemented programs focused on improving power, speed and endurance.
Bar Attendant
Voyeur Bar
04.2018 - 12.2018
- Bussed bottles and glassware to maintain clean bar area
- Operated and closed down bar station according to sanitation regulations and safety standards
- Upsold daily specials and beverage promotions to exceed daily sales goals
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
- Maintained neat, clean and professional appearance to meet business dress code policy
- Notified management of guest complaints for quick, effective resolution
- Lifted, carried and placed objects weighing up to 25 kilos without assistance
- Handled thousands of cash on daily basis, which built trustworthiness and loyalty with owners
- Delivered food to customers at bar and tables
- Restocked ice, condiments and snacks
- Assisted cashiers with processing customer payments and documenting orders.
Nanny
Eden Hill
02.2017 - 10.2018
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Assisted with light housekeeping duties as well as running errands.
Waitress
Park and Vine Restaurant and Cafe
02.2017 - 05.2017
- Key duties include, not limited to
- Took orders and served food and beverages
- Used till for billing, processed cash and eftpos payments
- Managed over 50 customers per shift
- Provided excellent wait service to ensure satisfaction
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Bussed and reset tables to keep dining room and work areas clean
- Checked identification for minimum age for sale of alcoholic beverages
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cashier
Coles
07.2015 - 10.2016
- Helped customers complete purchases, locate items and join reward programs
- Operated computerized till system with barcode scanner
- Restocked and organized merchandise
- Answered questions about store policies and addressed customer concerns
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Completed inventory counts and ordered merchandise.
Administration Assistant / Receptionist
Bonney's WA Water Ski Park
01.2013 - 08.2015
- Produced highly accurate internal and external letters and memoranda
- Worked with supervisors and management to maintain status reports and update information for client projects
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Coached new employees on administrative procedures, company policies and performance standards.
Waitress
Siena's Restaurant
04.2015 - 07.2015
- Kept server areas clean and stocked to increase efficiency while working tables
- Greeted new customers, discussed specials and took drink orders
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets
- Inspected dishes and utensils for cleanliness
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Used cash registers and credit card machines to cash out customers.
Kitchen Hand
Zambreros
08.2014 - 04.2015
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Sanitized dining ware and kitchen equipment according to health code standards
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization
- Pushed, pulled and transported large loads and objects
- Lifted and carried heavy materials
- Adhered to procedures in preparing food items
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Skills
- Heavy Machinery Operation
- Recordkeeping Requirements
- Work Order Management
- Customer Satisfaction
- New Hire Training
- Heavy Lifting
- Processing Equipment Operation
- Enter Data
Certification
- Licensed Forklift Operator - 2022
- Certificate III Hospitality - 2017
- Certificate III General Education - 2016
- Senior First Aid - 2023
- C-class Drivers Licence - 2017
References
Coles Distribution Centre
Line Manager
Bradley Shirlow
PH: 6272 6200
Email: bradley.shirlow@coles.com.au
Coles Distribution Centre
Line Manager
Desmond Hall
PH: 6272 6218
Email: desmond.hall@coles.com.au
Alcoa Kwinana
Shift Supervisor
Andrew Segreto
PH: 0433 051 938
Email: andrew.segreto@alcoa.com
Timeline
Store Officer
Alcoa Kwinana
01.2024 - Current
Picker/Warehouse Forklift Operator
Coles Distribution Centre
10.2021 - 01.2024
Supervisor Barmaid
M&M Group Entertainment
02.2019 - 10.2021
Bar Attendant
Voyeur Bar
04.2018 - 12.2018
Strength and Conditioning Coach
Riddlers Gym
02.2018 - 10.2021
Nanny
Eden Hill
02.2017 - 10.2018
Waitress
Park and Vine Restaurant and Cafe
02.2017 - 05.2017
Cashier
Coles
07.2015 - 10.2016
Waitress
Siena's Restaurant
04.2015 - 07.2015
Kitchen Hand
Zambreros
08.2014 - 04.2015
Administration Assistant / Receptionist
Bonney's WA Water Ski Park
01.2013 - 08.2015
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