ALEXANDRA CAREY
BENOWA,Queensland
Summary
Dynamic and results-driven Account Manager with expertise in social media strategy, email marketing, digital advertising, and content creation. Skilled in managing diverse client accounts, crafting data-driven campaigns, and leading creative projects, including photo shoots and event management. Passionate about building strong client relationships and delivering impactful marketing solutions that drive engagement and business growth.
Overview
6
6
years of professional experience
Work History
Account Manager
GWEN Creative
09.2022 - Current
- Proven ability to design and execute tailored social media, email marketing, and digital advertising campaigns that drive engagement and ROI.
- Expertise in creating engaging content for social media, email newsletters, and digital platforms, ensuring brand consistency and audience alignment.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully manage multiple client accounts across diverse industries, ensuring deadlines, budgets, and KPIs are consistently met.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Streamlined internal processes for better efficiency in account management tasks.
- Skilled in planning and executing events, from concept to completion, to enhance brand visibility and customer engagement.
- Experienced in organising and directing professional photo shoots to capture compelling visuals for campaigns.
- Highly organised with the ability to juggle competing priorities, manage timelines, and oversee project deliverables.
- Skilled in creating and managing paid advertising campaigns on platforms like Meta and Google.
Curated Stylist
AJE ATHLETICA
- Sales assistant creating a memorable and friendly experience for all customers
- Educating customers on product knowledge and finding suitable products for them depending on how they like to exercise
- Styling customers and showing them different products that may suit them
- Restocking everything whilst also maintaining a clean store
- Ensuring all floor to door and click and collect orders are processed
Customer service and social media manager
Barefoot Blonde
01.2019 - 06.2022
- Managing a well-organised and put-together website and analysing Shopify.
- Assessing website performance and sales through Shopify
- Creatively designing the online website and constantly uploading new stock which included descriptions, stock and imagery.
- Responding to all customer service emails in a friendly and appropriate manner as well as organising/processing all returns/exchanges.
- Creating content regularly and ensuring social media platforms were organic and well connected
- Planning
- Creative content for brands and business’s using up to date trends and algorithms to ensure growth on all platforms
Sales Manager
The Bohemian Club
01.2019 - 06.2022
- Managed the store by myself for 9 hours at a time ensuring all customers felt welcomed and at ease when in the store
- Keeping all social media platforms up to date with regular posts as well as ensuring the online website was up to date with new stock
- Managing the shopify account and constantly updating with the correct stock as well as uploading new products when necessary
- Assisting customers with any help they needed in styling and finding outfits they loved
- Opening and closing the store independently, which included all EOD tasks such as counting the till and calculating EOD sales
- Ensuring targets were made each day by upselling and helping customers as much as possible
- Regularly cleaning the store as well as restocking clothes and doing stocktake often
- Fulfilling online orders and making sure they were always shipped out on time
- Always giving energetic and helpful customer service as well as replying to all customer service emails and messages
Education
Bachelor of Business - Major in Marketing
Griffith University, Gold Coast Campus
Southport, QLDHigh School Diploma - undefined
St Hilda's School
Southport, QLD01.2018
Bachelor of Exercise Science - undefined
Griffith University, Gold Coast Campus
Southport, QLDSkills
- Social media strategy and management
- Campaign planning and execution
- Data analysis and performance tracking
- Account management
- Client relationship management
- Operations
- Strategic account planning
- Event planning and promotion
- Creative direction for photo and video shoots
- Business development
- Strong Communication skills
- Ability to work in fast-paced environments and under pressure
Timeline
Account Manager
GWEN Creative
09.2022 - Current
Customer service and social media manager
Barefoot Blonde
01.2019 - 06.2022
Sales Manager
The Bohemian Club
01.2019 - 06.2022
Curated Stylist
AJE ATHLETICA
High School Diploma - undefined
St Hilda's School
Bachelor of Exercise Science - undefined
Griffith University, Gold Coast Campus
Bachelor of Business - Major in Marketing
Griffith University, Gold Coast Campus
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