ALEXANDRA CARRIERE
Sunshine Coast,QLD
Summary
Highly motivated professional with experience in the customer service, logistics, food and beverage, and housekeeping industry. Recognised for my hard work ethic, I present a consistent positive attitude and a willingness to exceed expectations. I pride myself on my initiative, exceptional communication and customer-focused skills in varying workplace settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Host - Food and Beverage
Globe Dining
11.2023 - 03.2024
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Adhered to health and safety standards while handling food and beverages.
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
- Maintained high standards of food safety by regularly sanitizing surfaces, equipment, and utensils to minimize contamination risks.
- Upheld the highest level of hygiene and sanitation practices in accordance with local health regulations, preventing potential foodborne illnesses.
- Improved communication between front-of-house staff and kitchen employees, resulting in smoother service flow during busy periods.
Warehouse Logistics
Myer
10.2020 - 11.2023
- Picked and packed in the warehouse prior to being scouted for shop front
- Performed autonomously to reach individual counter KPIs and targets for multiple brand houses
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with cross-functional teams to optimize warehouse logistics and achieve operational excellence.
- Aided in the implementation of new software systems designed to improve overall warehouse logistics management capabilities.
Housekeeping Room Attendant
Sundance Big White
09.2017 - 04.2020
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
Education
Bachelor of Psychology -
University of The Sunshine Coast
Sunshine Coast, QLD10.2027
High School Diploma -
St. Patrick's College
Launceston, TAS01.2011
Certification
Australia Wide First Aid and CPR Certificate - 2024
Timeline
Host - Food and Beverage
Globe Dining
11.2023 - 03.2024
Warehouse Logistics
Myer
10.2020 - 11.2023
Housekeeping Room Attendant
Sundance Big White
09.2017 - 04.2020
Bachelor of Psychology -
University of The Sunshine Coast
High School Diploma -
St. Patrick's College
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