Motivated and reliable worker with a strong background in customer service, sales, and hospitality. Recently relocated to the area and seeking part-time employment close to home. Known for being adaptable, hardworking, a fast learner, confident engaging with customers, working in fast-paced environments, and supporting team goals. Open to exploring new career pathways and always eager to take on fresh challenges with a positive, can-do attitude.
Overview
9
9
years of professional experience
Work History
Sales Professional
Harvey Norman Flooring
09.2022 - 09.2025
Provided expert advice to customers in selecting flooring solutions tailored to their needs, preferences, and budgets
Demonstrated in-depth product knowledge by explaining features, benefits, care, and installation processes of a wide range of flooring options
Collaborated closely with the installation team to ensure accurate scheduling, product delivery, and a seamless end-to-end customer experience
Monitored stock levels, managed product orders, and maintained a clean, visually appealing showroom
Consistently achieved and exceeded monthly sales targets through strong product knowledge and a customer-first approach
Use of POS systems daily for sales transactions, order processing, stock checks, and customer follow-ups
Event Chef (Casual/Event-Based)
Gema Group Catering Service
02.2022 - 09.2025
Provided high-quality food preparation and service across major sporting and entertainment events, including Formula 1, Australia Grand Prix, Australian MotoGP, Repco Supercars Championship, NRL matches, and large-scale concerts, working in Chairman’s Lounges and corporate suites
Collaborated with a team of chefs to execute diverse, high-volume menus tailored to varying dietary requirements and VIP expectations
Maintained strong time management and organisational skills in fast-paced, high-pressure environments with tight service deadlines
Communicated effectively across kitchen teams to ensure smooth coordination and service continuity throughout multi-day events
Operated the company van (automatic) for the transport of supplies to and from event sites, ensuring punctual delivery and setup
Adhered strictly to food safety standards, hygiene protocols, and GEMA Group’s service quality expectations
Bartender and Gaming Attendant
Rydalmere Tavern
09.2020 - 01.2022
Delivered friendly, attentive customer service across the bar and gaming room, ensuring patrons had a welcoming and enjoyable experience
Maintained a clean, well-stocked, and organised bar area, while efficiently serving beverages in a fast-paced environment
Oversaw the gaming room by monitoring machine functionality, assisting patrons with gaming inquiries, and ensuring a safe and compliant environment
Escalated payout requests and sensitive transactions would be passed onto and handled by the venue manager in line with venue policy and compliance procedures
Ensured adherence to responsible service of alcohol (RSA) and responsible conduct of gaming (RCG) regulations at all times
Regularly worked late nights, weekends, and extended shifts
Actively contributed to a positive venue atmosphere through teamwork, initiative, and consistent customer engagement
Patisserie Assistant & Cake Decorator
Heavens Kitchen
03.2017 - 03.2019
Worked as part of a small, fast-paced team decorating up to 2,100 cakes per day in a high-volume warehouse production setting
Prepared and applied icings, chocolate toppings, and decorative finishes using industrial kitchen equipment, including Robo-Coupe and large Hobart mixers
Maintained strict food safety and hygiene standards throughout all stages of the production process
Performed end-of-day deep cleans of the decorating area, including scrubbing down large machinery, workstations, and plastic zone dividers across the warehouse
Operated cutting equipment to slice cake sponges and pre-cut finished cakes for customer orders prior to packing
Assisted with packing, palletising, and wrapping finished goods, ensuring accuracy and presentation standards were met
Used pallet jacks daily to move stock and prepare pallets for freezer storage and distribution Regularly worked in large-scale freezers set at -19°C, safely handling temperature-sensitive goods
Helped load goods onto delivery trucks, supporting the logistics team in meeting tight dispatch schedules
Education
High School Diploma -
Noosa Christian College
Cooroy, Qld
12-2017
Skills
NSW & QLD RSA & RCG certified
Food Handling certification
Australian White Card (construction/general induction)
Well presented, professional and confident in public-facing roles
Friendly, approachable, and customer-focused
Quick learner who adapts easily to new systems, products, and procedures
Experienced with POS systems, cash handling, and basic sales reporting
Organised and reliable team player with a positive, can-do attitude
Comfortable working extended hours, late nights, weekends, and public holidays
Professional under pressure, with experience in high-volume events