Summary
Overview
Work History
Skills
Reference
Timeline
Generic

ALEXANDRA COTTIER

Melbourne,VIC

Summary

Experienced Pick Packer, with a driven mind set to get work done in a safety manner.

Hardworking and reliable night filler worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organised, proactive and punctual. Operates well within team-oriented environments. Driven Stocker with 4 years of experience. Tackled multiple tasks daily ranging from stocking shelves with goods. Consistently upbeat when helping customers and team mates.

Overview

11
11
years of professional experience

Work History

Retail Sales Representative

Officeworks
03.2023 - Current
  • Increased sales and customer satisfaction through personalized servicing.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Welcomed customers and provided assistance in locating and purchasing products.
  • Helping with print and copy needs, also showing examples onto how to use the self serve machines.

Pick Packer

CRG
10.2022 - 03.2023
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Directed design to accomplish cost, size and manufacturability objectives, optimizing overall performance according to priority of functional parameters.

Night Filler /Customer Service Cashier

Coles
08.2018 - Current
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
  • Helped customer locate and select appropriate merchandise throughout store
  • Operated pallet jack equipment to lift and transport stock
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.

Santa's, Helper Photography, Santa photos
10.2013 - 12.2016
  • Operated attraction equipment precisely to concur with operational procedures
  • Setting up and closing of the shop
  • Cash handling and Eftpos machines
  • Customer service

Sales Administration Assistant

Australia/Telstra Phone Words
02.2012 - 10.2012
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Skills

  • Merchandise restocking
  • Money Management
  • Product Knowledge
  • Customer Service
  • Sales and Promotions
  • Customer Service and Assistance
  • Shelving Items
  • Pick Packing
  • RF Gun
  • Pallet Jack use
  • Shelving Items

Reference

Robyn Lockman

Team Leader CRG

0423628751


Sachith Ekanayake 

Coles Filler Incharge 

0450087989

Timeline

Retail Sales Representative

Officeworks
03.2023 - Current

Pick Packer

CRG
10.2022 - 03.2023

Night Filler /Customer Service Cashier

Coles
08.2018 - Current

Santa's, Helper Photography, Santa photos
10.2013 - 12.2016

Sales Administration Assistant

Australia/Telstra Phone Words
02.2012 - 10.2012

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ALEXANDRA COTTIER