Alexandra Donaldson

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Commercial Underwriter, STP Insurance Brokers, Claremont, Cape Town, 07/01/2015 to 30/11/2021, Mr Andrew Jones (Managing Director) (021) 6717075, Responsible for the handling of administrative duties for a designated client portfolio of Commercial Business., Handling all of the administration of insurance for The South African Board of Sheriffs, Handling all of the administration of insurance for the majority of Radiologists in the Western Cape., My role as a Commercial Underwriter involves the collating and negotiating with the insurance companies on the clients behalf regarding their individual portfolio of insurable assets., Liaising with clients and presenting of their portfolio to them. Building & maintaining good relationships with our clients and ensuring client satisfaction., Creating good work relationships with individual insurance companies.

• Regional Marketing Manager, Echelon Private Client Insurance, Claremont, Cape Town, 11/01/2013, 12/31/2014, Mrs Glynnis Clark-Miller (021) 671 1100, Responsible for the handling of administrative duties for a designated Broker portfolio., The position involved building & maintaining a good relationship between the company and a dedicated book of brokers, The underwriting and maintenance of client's policies.
• Broker Administrator, STP Insurance Brokers, Claremont, Cape Town, 01/01/2012, 07/31/2013, Mr Andrew Jones (Managing Director) (021) 671 7075, Responsible for the handling of administrative duties for a designated client portfolio., Job involved the collating and negotiating with insurance companies on the clients behalf regarding their individual portfolio of insurable assets., Liaising with clients and presenting of portfolio to them., Creating good work relationships with individual insurance companies staff.
• Brand Activator, PHAT Concepts, Cape Town, 08/01/2011, 05/31/2012, Dedicated brand promotions for Phillip Morris International at events and individual venues., Interacting with potential consumers on a one on one basis to develop and promote the brand., Working with a group leader and team of sales/brand promoters at various events.
• Brand Activator, Studentwise/Isilumko, Cape Town, 11/01/2010, 07/31/2012, Rachel Lange - (021) 461 3609, Responsible for the in-store promotion of various brands and products, i.e. Revlon, Maybelline, Grolsch, I&J, Yardley, DigiCape, ShotLeft Travel., Liaising with consumers and promoting brand awareness and product knowledge.
• Waitress, The Barnyard Restaurant, Steenberg, Cape Town, 05/01/2009, 11/30/2009, Andrew Hart - 082 970 0806, Waiting on clients at a restaurant.

• Bcom Degree - Majoring in Business Management, 07/01/2014
• RE1 Qualification, 08/01/2015
• Sasria Training, 05/01/2016
• Santam Commercial Training (SMK1-SMK3), 08/01/2016

I have recently relocated to Canberra, Australia from Cape Town, South Africa.

I have free rights to work in Australia.

I am a married mother, with two kids. I have taken the last two years off of work as we went to live in Mauritius for a brief time and I had no rights to work while there.

I am a highly competent organized individual. I work extremely well within a team. I am equally as good with taking instructions as I am with taking initiative.

One of my strongest personality traits is that I am an empath, which makes me a huge attribute when dealing with people.