Alexandra Ewart
Black Rock,Australia
Summary
I am 19 years old and I would like to express my interest in working in a part-time or casual position.
I consider myself cooperative, hardworking, productive and reliable employee as I always look for tasks to be done and will always put work first. I am eager to learn new skills and knowledge about your workplace and will put in 100% effort to meet expectations.
I will strive to be a professional with a strong background in managing customer-facing operations, ensuring exceptional guest experiences, and maintaining high standards of service. I have a proven ability to lead teams effectively, adapt to changing needs, and drive operational efficiency. I have expertise in staff training, schedule management, and conflict resolution while fostering a collaborative work environment. I am reliable, results-driven, and skilled in multitasking and problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Supervisor
Betty’s Burger Brighton
07.2022 - Current
- Provide excellent service to customers
- Take customers’ orders/waitress, clean tables, make thick shakes and ice creams
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established a welcoming atmosphere by greeting each guest warmly.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
- Performed cash handling activities and secured nightly bank deposits.
Assistant Cook and Kitchen Hand
Haus of Frazer
02.2022 - 06.2022
- Caring about people’s health and safety
- Able to work independently when required
- Prepared food orders to support waitstaff and other team members.
- Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
- Assisted catering teams during special events, ensuring timely delivery of exceptional meals while working under pressure.
- Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
Education
Diploma of Tertiaty Studies -
Monash University
Frankston, VIC12.2024
High School Diploma -
Mentone Grammar School
Mentone, VIC12.2023
Skills
- Committed and productive
- Caring and compassionate
- Strive to exceed expectations
- Mature and responsible
- Point of sale systems
- Floor plan optimization
- Training and mentoring
- Service prioritization
- Customer service delivery
- Multitasking
- Team Leadership
Awards
- Academic merit award, 2023
- School Basketball captain, 2022-2023
- Domestic Sabres basketball team player, 2024
- School Touch Football co-captain second team
Hobbies and Interests
- Music
- Formula 1
- AFL
- Watching tennis
- Basketball
- Sailing
- Walks along the beach with my dog
Certification
- Alcohol Seller/Server Certification - Responsible Service of Alcohol (RSA)
Timeline
Front of House Supervisor
Betty’s Burger Brighton
07.2022 - Current
Assistant Cook and Kitchen Hand
Haus of Frazer
02.2022 - 06.2022
- Alcohol Seller/Server Certification - Responsible Service of Alcohol (RSA)
Diploma of Tertiaty Studies -
Monash University
High School Diploma -
Mentone Grammar School
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