Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ALEXANDRA GARCIA

Toronto,NSW

Summary

Dedicated and detail-oriented Administrative Assistant with 2 years of experience. Have received a Certificate III in Business Administration from Traineeship. Skilled in customer service, administration, and accounting. Seeking an Administration Assistant position to utilize knowledge and expertise to contribute to the work environment.

Overview

2
2
years of professional experience

Work History

Barista

Cafe Napoleon
03.2024 - 07.2024
  • Cleaned dishes and maintained a tidy café area.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Prepared a variety of coffee drinks, including espresso, cappuccino, and latte.
  • Maintained and operated coffee machines and equipment.
  • Handled transactions using the point-of-sale system.
  • Ensured timely and accurate order preparation and served food or drink to customers

Fast Food Team Member

KFC Toronto
05.2023 - 04.2024
  • Provided prompt, friendly service and accurately took orders.
  • Operated point-of-sale system for order entry and payment processing.
  • Coordinated with kitchen staff to ensure timely and correct order preparation.
  • Maintained cleanliness and restocked supplies in the drive-through area.
  • Handled customer inquiries and resolved complaints efficiently.
  • Followed food safety and hygiene standards.
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Refilled drinks, cleaned up spills and handled special requests between guest orders.
  • Developed a strong knowledge of product offerings to confidently answer customer inquiries and provide recommendations when needed.
  • Assisted in reducing order errors with meticulous attention to detail while inputting data.

Administration/Accounting

Toronto Diggers
08.2022 - 03.2024
  • Managed
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Collected, arranged, and input information into database system.
  • Conducted financial data entry and reconciliation tasks.
  • Managed accounts receivable and payable processes.
  • Handled daily cash management and deposits.
  • Processed member transactions and maintained accurate records.
  • Organized meetings, maintained calendars, emails, company website and managed correspondence.
  • Ensured compliance with organizational policies and procedures.
  • Interacted with club members to address inquiries and resolve issues.
  • Participated in ongoing training programs to enhance skills in accountancy and banking.
  • Adapted and learnt to new software and technologies used in financial management.

Receptionist

Toronto Diggers
08.2022 - 03.2024
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Responded to inquiries from callers seeking information.

Education

High School Diploma -

Toronto High School
Toronto, NSW
12.2021

Certificate III Business Administraton -

VERTO
Toronto Diggers
02.2024

Skills

  • Organizational skills
  • Working collaboratively
  • Customer Services
  • Assisting Customers
  • Time Management
  • Calendar/Document Management
  • People skills
  • Training & Development
  • Computer skills
  • Reliable and trustworthy

References

Carolmoni Wilson, Sales Agent, 0451 643 191, monitativa@gmail.com

Timeline

Barista

Cafe Napoleon
03.2024 - 07.2024

Fast Food Team Member

KFC Toronto
05.2023 - 04.2024

Administration/Accounting

Toronto Diggers
08.2022 - 03.2024

Receptionist

Toronto Diggers
08.2022 - 03.2024

High School Diploma -

Toronto High School

Certificate III Business Administraton -

VERTO

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ALEXANDRA GARCIA