Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Gitin

Port Melbourne

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. I also have my rsa

Overview

5
5
years of professional experience

Work History

Waitress

The Hof Downtown
01.2021 - 09.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.

Waitress

Cornerstone
03.2022 - 01.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.

Waitress

Lezzet Restaurant
01.2019 - 05.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.

Retail Assistant

St Vincent De Paul Society Thrift Stores
02.2020 - 07.2021
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Approached browsing customers to initiate conversations to determine buying preferences.

Wait Staff Member

Cbco Brewing
03.2023 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Certificate III in Hospitality

Melbourne Polytechnic
Preston, VIC
04.2023

Albert Park College
Albert Park, VIC
09.2016

Skills

  • Order Accuracy
  • Management of Personnel Resources
  • Food Sanitation
  • Menu Memorization
  • Time Management
  • Catering Sales
  • Safety Awareness
  • Cash Handling
  • Credit Card Transaction Processing
  • Order Management
  • Reservation Management
  • POS System Operation

Timeline

Wait Staff Member

Cbco Brewing
03.2023 - Current

Waitress

Cornerstone
03.2022 - 01.2023

Waitress

The Hof Downtown
01.2021 - 09.2022

Retail Assistant

St Vincent De Paul Society Thrift Stores
02.2020 - 07.2021

Waitress

Lezzet Restaurant
01.2019 - 05.2022

Certificate III in Hospitality

Melbourne Polytechnic

Albert Park College
Alexandra Gitin