ALEXANDRA GONZALEZ PORTES
Melbourne,VIC
Summary
Dynamically focused on customer service with demonstrated experience as a kitchen hand and kitchen porter. Capable of efficiently working in fast-paced environments, maintaining high standards of quality and customer satisfaction. Strong communication and teamwork skills, backed by a constant dedication to exceeding expectations. With additional experience as a cleaner, I bring attention to detail and task management efficiency. Seeking opportunities to apply and expand my skills in an exciting hospitality environment
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cleaning Supervisor
JACE CLEANING SERVICES
MELBOURNE, VIC
08.2022 - 02.2024
- Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
- Provided guidance and support to team members when needed or requested.
- Managed daily cleaning operations and staff of up to 10 cleaners.
- Resolved customer complaints promptly and efficiently while ensuring a positive experience.
- Practiced safe work habits and wore protective safety equipment.
Picker Packer
ASAP RECRUITMENT
Melbourne, VIC
10.2022 - 12.2022
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Kitchen Hand
CREST ON BARKLY HOTEL
MELBOURNE, VIC
07.2022 - 10.2022
- Cleaned dishes, pots, pans and utensils.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Served food during catered events or banquets as requested by supervisors or chefs.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Monitored inventory to keep adequate stock of food items and supplies.
Kitchen Hand
DATE EL GUSTO A&A
BOGOTA, CUNDINAMARCA
06.2020 - 05.2022
- Assisted cooks with preparing meals according to recipes.
- Received deliveries of food items from suppliers and unloaded them into the appropriate storage areas.
- Organized supplies in the kitchen pantry and storage areas.
- Inspected kitchen appliances regularly for signs of malfunction or damage.
Education
General English -
ALBRIGHT INSTITUTE OF BUSINESS AND LANGUAGE
Melbourne, VIC05-2022
Bachelor of Accountancy -
POLITECNICO GRANCOLOMBIANO
BOGOTA03-2020
CERTIFICATE III IN COMERCIAL COOKERY -
MCIE
MELBOURNEEnglish advanced -
DISCOVER ENGLISH
Melbourne, VICSkills
Costumer service
Effective communication
Teamwork
Organizational skills
Adaptability
Knowledge of hygiene standards and security
Speed and efficiency
Certification
- RSA
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Picker Packer
ASAP RECRUITMENT
10.2022 - 12.2022
Cleaning Supervisor
JACE CLEANING SERVICES
08.2022 - 02.2024
Kitchen Hand
CREST ON BARKLY HOTEL
07.2022 - 10.2022
Kitchen Hand
DATE EL GUSTO A&A
06.2020 - 05.2022
General English -
ALBRIGHT INSTITUTE OF BUSINESS AND LANGUAGE
Bachelor of Accountancy -
POLITECNICO GRANCOLOMBIANO
CERTIFICATE III IN COMERCIAL COOKERY -
MCIE
English advanced -
DISCOVER ENGLISH
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