Alexandra Howard
Gembrook,VIC
Summary
Reliable and punctual retail team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Retail Sales Assistant
Petstock
01.2022 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Graduate Certificate - General Animal Care
Learning Online
Melbourne, VIC06.2023
Skills
- Punctuality
- Cash Handling
- Cash Register Operation
- Goal-Oriented
- POS Terminal Operation
- Store maintenance
- Customer Service
- Problem-Solving
I currently own 3 horses and a bloodhound
I am very passionate about all kinds of pets as they are like members of our family and give us so much joy and happiness.
Timeline
Retail Sales Assistant
Petstock
01.2022 - Current
Graduate Certificate - General Animal Care
Learning Online
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