Alexandra Humberstone

Responsible for leading kitchen operations, supervising staff, and ensuring the consistent delivery of high-quality dishes.

Key contributions and responsibilities include:

• Direct Involvement in the preparation, cooking, and presentation of meals to uphold culinary excellence.
• Developed and updated menus, leveraging seasonal ingredients and customer preferences to enhance offerings and boost sales.
• Monitored inventory levels and coordinated with suppliers to maintain stock and control costs effectively.
• Implemented efficient workflows to optimize performance during high-volume service periods.
• Ensured cleanliness, hygiene, and proper maintenance of kitchen areas and equipment.
• Collaborated with management to organize special events, catering services, and promotional activities.

Key Achievements:

• Reduced food waste and improved cost efficiency through better inventory management.
• Enhanced kitchen productivity and workflow, resulting in faster service and higher customer satisfaction.
• Boosted customer engagement by introducing innovative, customer-driven menu options.

Responsible for the preparation of high-quality meals in line with restaurant standards, maintaining a clean and organized kitchen and ensuring adherence to food safety and sanitation protocols.

Key responsibilities include:

• Planning, prepping, and efficiently cooking meals during high-volume service periods.
• Monitoring inventory levels and ensuring timely restocking to prevent shortages.
• Collaborating with team members to execute menu items and daily specials effectively.
• Adapting recipes and accommodating dietary restrictions to meet customer needs.
• Maintaining kitchen equipment, ensuring proper use and functionality.
• Assisting in menu development, contributing creative dishes to enhance customer satisfaction.

Achievements:

• Improved kitchen efficiency and reduced service time.
• Received positive customer feedback for consistency and quality.
• Contributed to revenue growth through innovative menu ideas.

Responsible for delivering exceptional customer service, preparing food to KFC’s standards, and maintaining a clean, organized, and efficient work environment.

Key duties included:

• Accurately and efficiently taking customer orders while promoting menu items and deals.
• Preparing and cooking KFC menu items, ensuring consistency in taste, presentation, and quality.
• Operating kitchen equipment while following food safety and sanitation guidelines.
• Restocking inventory and supplies during shifts to ensure smooth operations.
• Handling cash, card, and digital payments with accuracy and speed.
• Addressing customer inquiries and resolving complaints to ensure satisfaction.
• Cleaning dining areas, kitchen stations, and equipment to uphold hygiene standards.

Key Achievements:

• Improved order accuracy and speed during peak hours.
• Maintained high productivity and teamwork in a fast-paced environment.
• Received positive customer feedback for service quality and efficiency.