Alexandra Jurcan
Ballarat,Australia
Summary
Motivated, hard-working 20-year-old with experience in customer service environments. Highly organised and efficient with an eye for detail. Reliable, results-driven, with excellent communication and problem-solving skills. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Able to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Ghanda
05.2024 - Current
- Greeted customers as they entered the store, welcoming them
- Offered assistance with customers, informed them about any current promotions or deals happening
- Helped with product questions and selections
- Able to confidently open and close store individually, and run the day
- Operated POS system and performed cash, card and gift card transactions for customer purchases
- Stocked store, quickly and efficiently organised and labeled stock for the store ensuring an easy shopping experience for customers
- Worked to effectively hit daily and weekly store targets, with sales or promotions
- Increased sales by offering advice on purchases and offering additional items
- Assisted with hiring of new staff, helped manager with interviews and trials
- Ensured all staff were knowledgeable on store policies and procedures
Cashier
McDonald’s
10.2023 - 04.2024
- Company Overview: 6 Months work experience overseas in Canada
- Customer service experience
- Took and verified customer orders and received payments with cash and credit cards
- Kept organized, safe and clean work areas in compliance with Health and safety
- Maintained a knowledge of all promotions and current sales
- 6 Months work experience overseas in Canada
Delivery Driver
Domino's
05.2023 - 10.2023
- Completed on-time deliveries by choosing best and most efficient routes
- Verified orders prior to completing deliveries to avoid customer complaints
- Maintained organized, safe and clean work areas and complied with company safety and security standards
- Performed cash and card transactions to complete customer purchases
Cashier
Freshly Battered - Fish & Chips Shop
11.2022 - 10.2023
- Operated register for cash and credit card transactions with excellent accuracy levels
- Greeted customers entering store and responded promptly to customer needs
- Maintained current knowledge of store promotions and highlighted sales to customers
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Learned duties for various positions and provided backup at key times
Production Operator
Luv-A-Duck
11.2022 - 10.2023
- Ran production line, ensured daily and weekly targets were hit
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems
- Met production targets and tight deadlines by collaborating closely with team members
- Resolved issues quickly to maintain productivity goals
- Maintained organized work area by cleaning and removing hazards
- Followed safety procedures and guidelines to maintain safe working environments
- Weighed and measured items to prevent waste and meet quality standards
- Used equipment properly to avoid workplace hazards or injuries
Deli worker
IGA Supermarket
11.2021 - 11.2022
- Opening and closing of the Deli Department
- Opened new inventory and rotated stock by dates to maintain freshness
- Calling through orders for Deli Department and taking note of current stock
- Working quickly and efficiently in a high-pressured environment
- Worked independently and within a team
- Food preparation and adherence to appropriate food handling practices
- Kitchen cleaning and ensuring maintenance of hygienic standards
Smallgoods Worker
Country Style Smallgoods
01.2018 - 11.2021
- Company Overview: Family owned and run
- Interacting with customers for sales and deliveries
- Worked effectively in fast-paced environments
- Family owned and run
Education
Certificate III - Retail
OpenColleges
01-2025
Skills
- Adaptable and flexible
- Reliable and responsible
- Honest and dependable
- Motivated
- Strong work ethic
- Autonomous work
- Teamwork
- Time management
- Multitasking Abilities
- Organised
- Food preparation
- Maintaining clean work spaces
- Team cooperation
- Goal driven
- Cash register operation
- Problem solving skills
Timeline
Sales Assistant
Ghanda
05.2024 - Current
Cashier
McDonald’s
10.2023 - 04.2024
Delivery Driver
Domino's
05.2023 - 10.2023
Cashier
Freshly Battered - Fish & Chips Shop
11.2022 - 10.2023
Production Operator
Luv-A-Duck
11.2022 - 10.2023
Deli worker
IGA Supermarket
11.2021 - 11.2022
Smallgoods Worker
Country Style Smallgoods
01.2018 - 11.2021
Certificate III - Retail
OpenColleges
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