Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Alexandra Lawry

Summary

A forward-thinking professional bringing 13+ years of experience at Logan Hospital in Medical Workforce specialising in Rostering and Allocations. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.


I'm a detail-oriented team player with strong organizational skills. A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Medical Workforce Officer

Logan Hospital
09.2011 - Current
  • Initiate, develop, and prepare term allocations and rosters for junior medical staff appointed in consultation with key stakeholders
  • Co-ordinate and lead the Intern Recruitment Campaign including all pre-screening and onboarding appointment paperwork
  • Provide advice and information to Junior Medical staff to ensure that professional and training needs are met in accordance with Queensland Health systems and Policies.
  • Provide high quality support, advice and information to the Director of Medical Services and Deputy Director Medical Services and other Medical Directors on the key issues
  • Identify a need for information and respond to medical allocation information requests by appropriately gathering and sourcing information for analysis, completing analysis, providing advice as requested.
  • Negotiate with Interns and House Officers their term allocation and, as far as practicable, annual leave preferences to ensure the proposed allocation and timing of the allocations meet medical officers’ and hospital service requirements including compliance with Medical Board guidelines for completion of Certificates of Service for junior medical officers.
  • Liaise with key stakeholders regarding term allocation rosters and resolution of associated issues, particularly those associated with staff shortages. Ensure key stakeholders are informed of proposed changes and complete appropriate payroll forms to ensure compliance with payroll system
  • Liaise with and communicate with a range of district/hospital/departmental staff, private agencies and clients
  • Establish, review and maintain an effective records system and manage databases
  • Ongoing periodic review of databases and follow up on required documentation within required timeframes; including but not limited to AHPRA Forms and extension of appointments
  • Actively develop and nurture strong working relationships and partnerships with internal and external stakeholders including recruitment, Australian Health Practitioners Regulation Agency and medical directors.
  • Ensure patients and other staff are treated fairly and with mutual respect and understanding, regardless of cultural, religious, ethnic and linguistic backgrounds.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Mentored junior staff members, helping them develop their skills.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
  • Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
  • Improved overall department efficiency by streamlining processes and implementing new policies.
  • Championed diversity initiatives within the department, promoting an inclusive work environment where all employees felt valued and respected.
  • Maintained database systems to track and analyze operational data.
  • Fostered a culture of continuous improvement by encouraging staff to identify areas of opportunity and propose solutions.

Patient Administration Officer

Brisbane Private Hospital
01.2009 - 08.2011


  • Performed wide-ranging administrative, financial and service-related functions.
  • Front desk planned hospital admissions.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Screened, answered and managed incoming and outgoing calls while transmitting information and documents to internal personnel recording.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Contributed to office safety by following workplace policies and emergency procedures as needed.
  • Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
  • Managed petty cash, purchase orders and account transactions.
  • Collaborated cross-functionally with multiple departments to achieve project objectives efficiently.
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Maintained personnel records and updated internal databases to support document management.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Finance Administration Officer

Great Pacific Finance
01.2002 - 01.2009
  • Established strong working relationships with banking partners, facilitating access to credit facilities when needed.
  • Credit checks
  • Optimized financial processes by implementing new software and systems.
  • Contributed to successful mergers and acquisitions through diligent due diligence efforts and seamless integration of acquired entities'' financial systems.
  • Conducted insightful variance analyses comparing actual results against budgeted figures, identifying areas for improvement or adjustment.
  • Performed audits, identifying discrepancies and ensuring full compliance with regulatory requirements.
  • Maintained robust internal controls, mitigating risks associated with fraud and other financial mismanagement.
  • Maintained a well-organized filing system for easy retrieval of financial documents as needed.
  • Streamlined financial reporting for increased accuracy and timeliness.

Education

St Francis College
Crestmead, QLD
12.2000

Skills

  • Work Coordination
  • Rostering
  • Allocations
  • Strategic Planning
  • Innovation and Creativity
  • Information Verification
  • Data Analysis
  • Process Improvement
  • Idea Development and Brainstorming
  • Compliance understanding
  • Report Preparation
  • Pre-Employment Screening
  • Time management abilities
  • Relationship Building
  • Database Maintenance
  • Documentation and Recordkeeping
  • Effective Communication
  • Teamwork and Collaboration

Referees

Kate Oliver

Medical Workforce Manager, Logan Hospital

(Contact details upon request)


Dr Rachel Wong

Medical Administration Registrar, Logan Hospital

(Contact details upon request)


Rikki-Lee Hutchinson

Principal Medical Employment Officer, Logan Hospital

(Contact details upon request)

Timeline

Medical Workforce Officer

Logan Hospital
09.2011 - Current

Patient Administration Officer

Brisbane Private Hospital
01.2009 - 08.2011

Finance Administration Officer

Great Pacific Finance
01.2002 - 01.2009

St Francis College

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Alexandra Lawry