Alexandra Martin
Mount Isa,QLD
Summary
Dynamic supervisor with a proven track record at Glencore Mount Isa Mines, excelling in team leadership and conflict resolution. Enhanced productivity through effective workflow management and staff development, achieving significant improvements in customer satisfaction. Skilled in training and mentoring, with a strong commitment to safety and organizational excellence.
Overview
2026
2026
years of professional experience
Work History
Supervisor
Glencore Mount Isa Mines
09.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
Equipment Operator
Glencore Mount Isa Mines
2023 - 09.2024
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Reduced downtime by conducting pre-use inspections and addressing potential issues proactively.
- Supported site supervisors by providing timely feedback on machine performance, identifying areas for improvement or repair needs.
- Facilitated training for new operators, improving team skill levels and operational safety.
Laundry Attendant
AWX Labour Hire
07.2022 - 01.2023
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
Education
Townsville Grammar School
Skills
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Attention to detail
- Complex Problem-solving
- Staff development
- Processes and procedures
- Relationship building
- Public speaking
- Conflict resolution
- Coaching and mentoring
- Documentation and reporting
- Employee development
- Risk management
- Teamwork and collaboration
- Multitasking Abilities
- Time management
- Adaptability and flexibility
- Organizational skills
- Active listening
- Professionalism
- Reliability
- Honesty/Openess
- Team collaboration
- Team leadership
Timeline
Supervisor
Glencore Mount Isa Mines
09.2024 - Current
Laundry Attendant
AWX Labour Hire
07.2022 - 01.2023
Equipment Operator
Glencore Mount Isa Mines
2023 - 09.2024
Townsville Grammar School
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