Alexandra Pegus
O'Connor,NSW
Summary
I am a recently qualified Social Worker, who graduated from RMIT University in November of 2024. I have proven my competence and effectiveness in both clinical and community social work environments throughout my experience in the social work field thus far. My passion for collaborating with individuals, combined with my commitment to embracing diversity and fostering inclusion, inspire me to seek employment and opportunities that will develop my personal and professional growth.
Overview
3
3
years of professional experience
Work History
Intake Clinician
Canberra Medicare Mental Health Centre
02.2025 - Current
- Provide person-centred intake assessments using the Commonwealth-developed Initial Assessment and Referral (IAR) tool via phone, online, or face-to-face.
- Offer support, information, and advocacy to individuals in distress and their carers, using trauma-informed and inclusive approaches.
- Support access to services through warm referrals and clear navigation pathways, reducing barriers to care.
- Care Coordination and case management
- Group facilitation
- Work in a multi-disciplinary team
Field Education – Wellbeing Team
Kensington Community High School
07.2024 - 11.2024
- Collaborating within the wellbeing team at KCHS to improve student engagement, wellbeing and attendance
- Supported students in re-engaging with their learning and collaborated with staff to provide tailored in-class support
- Promoted the integral role of wellbeing in fostering and enhancing student learning within the school community
- Developed individualised behaviour support plans in partnership with young people, families, and external services to drive positive life changes
- Adopted a holistic approach to behavioural change, empowering young people to take ownership of their growth and development
Allied Health Assistant – Social Work Department
Royal Melbourne Hospital
03.2024 - 07.2024
- Supporting patient discharge planning in an acute setting
- Assist social workers in communicating with patients, family members, and service providers
- Referring patients to external services
- Organise ward and department resources
- Fostering positive team relations
- Manage phone and administrative duties
- Arrange interpreter services for patients as required
Allied Health Assistant – Social Work Department
Alfred Health
05.2022 - 03.2024
- Assisted to the social workers for complex patient discharge planning in a sub-acute setting
- Supported social workers communicate with patients, family members, and service providers
- Completion of referrals to external services
- Maintained positive relations within the team
- Handled phone and administrative tasks
- Coordinated interpreter services for patients when needed
- Coordinated hospital VCAT hearings
Student Field Education
Whittlesea Community Connections
02.2023 - 05.2023
- Provided courteous responses to inquiries and needs of service-users in person and over the phone
- Maintained professionalism
- Triaged referrals and services
- Booked legal appointments
- Welcomed community members warmly
- Mentored new students
- Facilitated interpreter use for culturally inclusive communication
Health Service Administrator (Covid-19 response)
Alfred Health
12.2021 - 04.2022
- Managed nursing staff rosters for multiple Covid-19 hotel quarantine sites
- Coordinated daily rotations of 50 staff across three locations
- Problem-solved under pressure
- Negotiated work arrangements within a multidisciplinary team
- Handled phone and administrative tasks
- Adapted quickly to changing work environments and hospital guidelines
Education
Bachelor of Social Work (Honours) -
RMIT University
11.2024
Skills
- Interpersonal and Communication Skills
- Organisation and Administrative skills
- Engagement and Advocacy
- Individualised Support and Collaboration
- Holistic and Inclusive Practices
- Complex Case Support
- Referral Coordination
- Client triaging
- Group facilitation
- Team Negotiation
Timeline
Intake Clinician
Canberra Medicare Mental Health Centre
02.2025 - Current
Field Education – Wellbeing Team
Kensington Community High School
07.2024 - 11.2024
Allied Health Assistant – Social Work Department
Royal Melbourne Hospital
03.2024 - 07.2024
Student Field Education
Whittlesea Community Connections
02.2023 - 05.2023
Allied Health Assistant – Social Work Department
Alfred Health
05.2022 - 03.2024
Health Service Administrator (Covid-19 response)
Alfred Health
12.2021 - 04.2022
Bachelor of Social Work (Honours) -
RMIT University
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